Helpdesk Administrator

Check Point is seeking a self-motivated, adaptable, and quick-learning Application Help Desk Administrator to provide internal front-facing support for the company employees and related IT services.
You will be responsible for coordinating and communicating with employees worldwide to ensure expedient resolutions to technical issues and requests.

• Provide technical support to users of Microsoft Windows-based systems, including desktop computers, laptops,
  and servers.
• Install, configure, and troubleshoot Microsoft Windows operating systems, software applications,
  and hardware devices.
• Troubleshoot Active Directory and Exchange Server environments.
• Troubleshoot printer and scanner issues.
• Provide end-user training on Microsoft Windows products and services.
• Work with other IT team members to ensure the smooth operation of the company's IT infrastructure.
• Support Salesforce support
• Communicating with employees via phone, email, and text  (English).
• Introducing policies, procedures, and technologies to proactively respond to trouble areas in service delivery.
• Additional responsibilities based on business requirements.

• 2-3 years of experience in Microsoft Windows system administration.
• Experience with Active Directory, Exchange Server, and other Microsoft products and services.
• Strong troubleshooting skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies quickly.
• Familiarity with cloud computing technologies is a plus.
• Mac OS, Linux knowledge – Advantage