الوصف الوظيفي
JOB SUMMARY
As Head of Transport at DHL Global Forwarding, you'll oversee crucial aspects of VAS operations, focusing on primary transportation needs both internally and externally. Your role includes coordinating with the back office, operations teams, and customer service to ensure smooth operations. You'll also ensure compliance with statutory requirements concerning the transport of goods, playing a vital role in maintaining operational efficiency and regulatory adherence.
KEY RESPONSIBILITIES
External Suppliers & Internal Coordination
•Enter rate contracts, service agreements, and KPI agreements with transporters (vendors).
•Manage relationships with government regulatory authorities such as BMC and the transport department.
•Support the CBC, OFR, and AFR departments in transport functions.
•Maintain and support interdepartmental relationships.
Business Performance & Results
•Achieve operational targets.
•Ensure departmental KPIs are maintained, displayed, and achieved.
•Manage transport margins (buy vs. sell).
Operational Excellence
•Ensure all vehicles are placed on time.
•Ensure correct fill-up of road permits, challans, and any other mandatory transport documents.
•Ensure timely delivery of cargo at customer premises.
•Track and trace shipments enroute.
•Manage detention and demurrage.
•Ensure direct reports understand and actively comply with the company’s occupational health and safety rules.
•Ensure new employees complete the induction program, covering awareness of key company policies and procedures.
•Monitor direct reports’ compliance with company policies and procedures within the workplace.
High-Performance Service Culture
•Develop a high-performance service culture within the functional department.
•Plan, organize, and direct an efficient and effective functional department.
•Develop IKOs/KPIs with team members and monitor individual performance.
•Conduct performance appraisals.
•Manage the allocation of appropriate resources and staff commitment to achieving global, regional, and country objectives and targets.
•Identify training needs and opportunities to develop a highly skilled functional department.
COMPETENCIES
Functional Competencies
•Product Knowledge: Comprehensive knowledge on the company's product offerings including inventory management, distribution strategies, and warehousing and how transportation integrates with these products to ensure efficient and seamless delivery.
•Vendor Management: Ability to manage relationships with transporters and ensure their performance meets contractual obligations.
•Technology Integration: Proficiency in using and integrating TMS to plan, execute, and optimize transportation operations.
•Environment Sustainability: Knowledge of sustainable transportation practices and the ability to implement green logistics solutions to reduce environmental impact.
•Service Excellence: Striving for excellence in service delivery, continuously seeking ways to enhance customer satisfaction.
Behavioural Competencies
•Agility: Ability to adapt quickly to changing operational needs and environments.
•Continuous Learning: Willingness to learn and improve skills to enhance performance.
•Attention to Detail: Consistently maintaining accuracy and precision in tasks.
•Quality Orientation: Commitment to delivering high-quality results and services.
•Leadership and Team Management: Directing teams towards goals and optimizing productivity by promoting accountability.
•Initiative: Taking proactive steps to improve processes or address issues.
•Strategic Planning: Developing and implementing strategic plans to achieve organizational.
WHO CAN APPLY?
Must Have
•Bachelor's degree in a relevant field.
•10-12 years of experience in logistics management, preferably in freight forwarding, shipping, or logistics industries.
•In-depth understanding of the Indian Transport Market, including networks, practices, tariffs, and regulations.
•Demonstrate structured, efficient work processes and methods.
•Use sound judgment, manage risk, and anticipate the impact on overall business.
•Accomplish tasks in support of corporate goals.
•Experience in project management is advantageous.
تفاصيل الوظيفة
- منطقة الوظيفة
- الهند
- قطاع الشركة
- خدمات الدعم التجاري الأخرى
- طبيعة عمل الشركة
- غير محدد
- نوع التوظيف
- غير محدد
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- غير محدد
