Head - Order Handling Manager
Join a diverse and inclusive work culture
Our differences make us unique and stronger. Every day, you will work with colleagues from different cultures. You will be challenged to see things in a new way and you will experience why differences are a strength. We actively support diversity and inclusion. And we work for equality, ensuring we all have an equal opportunity to make the most of our talents.
Department
You will be part of Manufacturing Operation-India , Global Supply Chain, Cement who supports Capital and Service Product line for Order Management. By joining this team, you will have the chance to work in an international environment involving different cultures and different challenges. This department works closely with both our internal and external customers to ensure FLSmidth equipment’s on time delivery and customer satisfaction.
Your Responsibilities
- Oversee the entire order lifecycle from receipt to delivery, ensuring accuracy and timeliness.
- Coordinate with the sales team to clarify customer requirements and ensure order specifications are met.
- Prepare Quote for internal requirements and submit on time for Quote to Win
- Develop and maintain master schedules, ensuring alignment with contract scope and key milestones.
- Analyse and forecast project progress, ensuring timely completion within budget.
- Developing and maintaining projects master schedules and projects status for Client / Management review.
- Establishing Work Breakdown structure (WBS) & detailed schedules using CPM/PERT as applicable.
- Develop the detailed schedule taking into consideration project constraints such as resource availability and project execution plan.
- Ensuring projects are executed within the contractual duration and allowed budgets and identify/issue potential variations to project.
- Communicate the plan to all stakeholders and ensure full commitment.
- Analyse and comment with respect to, progress measurement, forecast completion dates, float analysis, KPIs, identify critical and near critical activities.
- Preparing /Updating project control procedures and project planning packages for assigned projects.
- Preparing graphs, diagrams, and other exhibits to illustrate project progress / cost status and forecast requirements for Client / Project team.
- Leading to the anticipation of delay and alert the management and propose corrective actions.
Key Accountabilities
- Oversee the entire order lifecycle from receipt to delivery, ensuring accuracy and timeliness.
- Coordinate with the sales team to clarify customer requirements and ensure order specifications are met.
- Prepare Quote for internal requirements and submit on time for Quote to Win
- Develop and maintain master schedules, ensuring alignment with contract scope and key milestones.
- Analyse and forecast project progress, ensuring timely completion within budget.
- Developing and maintaining projects master schedules and projects status for Client / Management review.
- Establishing Work Breakdown structure (WBS) & detailed schedules using CPM/PERT as applicable.
- Develop the detailed schedule taking into consideration project constraints such as resource availability and project execution plan.
- Ensuring projects are executed within the contractual duration and allowed budgets and identify/issue potential variations to project.
- Communicate the plan to all stakeholders and ensure full commitment.
- Analyse and comment with respect to, progress measurement, forecast completion dates, float analysis, KPIs, identify critical and near critical activities.
- Preparing /Updating project control procedures and project planning packages for assigned projects.
- Preparing graphs, diagrams, and other exhibits to illustrate project progress / cost status and forecast requirements for Client / Project team.
- Leading to the anticipation of delay and alert the management and propose corrective actions.
What you bring
- Understanding of technical specification & drawings.
- Expert in MS Project, Power BI, MS Office including Outlook, Word, Excel, PowerPoint
- Hand-on experience on Project and Planning management system and Centre of Excellence
- Techno-Commercial experience and mindset,
- International & multi-stakeholders management exposure
- Competencies / Skills - PDCA approach, Why-Why analysis, Microsoft office, ERP, Workforce handling, Leadership skills, highly motivated/Target oriented, Punctuality
- Leadership quality- Six sigma (Black blet) preferred.
- Good analytical skills and Excellent Communication & presentation skills.
- Networking and Decision-making skill.
- Negotiation and conflict resolution.
Educational Qualification Bachelor's degree in mechanical engineering from a reputed University..
Experience15 year’s relevant experience, at least 5 years of experience in people management
What we offer
- Competitive benefit package including Health Insurance, Personal Accident / Disability, Group Term Life Insurance, Annual health check-up, and voluntary insurance options.
- Time to recharge through 30 days PTO (with up to 10 days carry forward as Earned Leave stock)
- Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.
- Employee Assistance Program
- An equal opportunity employer committed to creating a diverse and inclusive workplace.
- A global network of supportive colleagues and growth opportunities
- As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.
FLSmidth Cement is a technology and service supplier with a passion to help our customers produce cement efficiently. After 140+ years of pioneering new innovations, we are uniquely positioned to be at the forefront of our industry’s green transition. For further information on FLSmidth Cement business and services, visit www.flsmidth.com or www.flsmidth-cement.com.
Kindly share your updated CV to Krishnamoorthy Rathinavel - krishnamoorthy.rathinavel@flsmidth.com
