Hello Visionary!
The Service Company “Global Business Service” (GBS) of Siemens has a clear ambition: Be the Partner of Choice for Siemens businesses as well as external customers. At GBS, we focus on end-to-end solutions for our customers through innovation, process simplification and automation. We deliver these solutions through our global network that cater to customers in more than 100 countries. “Hire to Retire” is one of the global Business Lines of GBS, offering HR services along the complete lifecycle of an employee.
Position Overview:
You will be responsible for leading our Hire to Retire (H2R) Service Delivery Hub for Asia Pacific, including business and budget responsibility for the assigned countries. The ASP Hub serves more than 150,000 employees in US, Canada, UK, Africa, Middle East, ASEAN, China, Korea and ANZ, across multiple Siemens organizations. This is delivered through a collaborative network of own operations and vendor operations. To push the value-add for Siemens businesses and strengthen the competitiveness of the Business Line “Hire to Retire”, we are running a transformation program with several global and regional initiatives to optimize our footprint of delivery units in the countries, to migrate to leading technologies and digital platforms and to process simplifications.
You’ll make a difference by:
As the GBS Hub Head for H2R in Asia Pacific (ASP), you will be responsible for leading the regional H2R organization and managing operations and delivering on following objectives
1. Accountability for H2R operations in the region:
- Ensure functioning of a stable, consistent, high-quality service delivery engine for all services. Achieve this by managing processes, operations, performance metrics and people and deliver on organizational Business metrics of Productivity, Revenue, Customer Value creation, People Development and Growth
2. Driving future-ready operations:
- Enable ASP hub to be the Center of Excellence and growth center for all H2R services. Work with other hubs to transition, consolidate and transform additional scope, as relevant.
3. Customer partnering:
- Identify and manage customer needs together with our H2R Customer Relationship organization and explore additional/ new business potential. Build capability to consult or advise the HR organization on futuristic roadmaps
- Ensure a high service delivery quality in the region while meeting the aligned budget and headcount figures
- As a member of the H2R Leadership team, contribute to the future direction of Service Delivery Management through direct insights and business ideas
Are you seeking a personal challenge, a great opportunity to grow, and want to lead in dynamic transformative situations? You are the right candidate for this leadership position if the following description fits you
Your success is grounded in:
- Looking for 18+ years of expertise in Hire-to-Retire (H2R) services, where consistently played a pivotal role in building, transforming, and scaling high-impact H2R functions.
- An HR Service that brings flexibility, quality and efficiency to the customer is essential for the success of Siemens. Shaping and continuously improving such a key component of our company inspires me and makes me want to strive to give my best.
- Leading a group of H2R countries into the next level of best-in-class HR services would be an exciting next step for my future personal development. My passion is to drive change for the company with a desire to provide true value to the businesses I partner with.
- I have a deep understanding of the entire HR Shared Services business. I have senior leadership experience in leading several hundreds of international and diverse people in an international HR Shared Service organization.
- I have a fair understanding of various HR technologies (HRMS, automation layers and experience driving tools) and how these are evolving to help deliver greater efficiencies and better employee experience.
- I drive and live the transformation journey. I have extensive experience within the field of project management, and I bring along excellent credentials of operational transformation that has helped build scale of operations as well as thriving customer relationships even in difficult constellations/environments, while achieving the financial goals for the organization.
- Transforming and leading businesses in a VUCA world requires a broad range of management skills. I have strong business acumen and financial leadership from service volume, cost, saving and profit perspective.
- I enjoy building relationships with customers and consult/understand the needs and expectations and define the right solutions in collaboration with our Customer Demand Organization and the relevant partners.
- I thrive in people management roles. I believe in enabling a culture of trust and high-performance and thereby unleashing the full potential of people within my team. I am known to be culturally versatile with strong communication capabilities. A key driver for me as a leader is to inspire and empower people to make change happen.
- I am willing to get into the details to understand root causes and how to fix issues; however, I elevate my strategic view to a higher level in order to assess the overall situation and build long term actions.
Join us and be yourself!
We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
This role is based in Bangalore. You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come.
We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.
