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Business Descriptor
HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that providesinvestment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.
Banking: Our sector-focused Banking relationship managers provide a single coverage point for multi-national clients. With our global capabilities and footprint, vast expertise and local knowledge, our Banking teams connect clients to the products and services that meet their global financial needs.
We are currently seeking an experienced professional to join as Head of Korea Desk, Multinational Coverage, Global Banking based out of Gurgaon who will manage Korean large corporate relationships in India.
Principal Responsibilities
The role holder will have client-facing responsibilities and leading corridor business between India and Korea. The tasks for this role will include some or all of the following:
• Act as the key coverage banker of Korean expats in senior positions in our GB client base in India.
• Improve communication with the customers and service level to bridge the communication gap and improve the customer experience by providing information about the market and their needs with an aim to deepen customer penetration and increase wallet share.
• Maintain ‘Trusted Advisor’ relationship and access at key decision maker level for assigned clients, with a proactive and regular calling programme with the Treasurers and C-suite of your key clients.
• Focus on acquisition of New to Bank (NTB) clients. Co-ordinate origination and execution of activities across the spectrum of Global Banking & Markets products/service.
• Drive achievement against targets for revenue generation, product alignment, customer satisfaction and cost containment.
• Combine client relationship management with strong risk assessment and management capabilities ensuring the required credit quality and requisite returns on risk
• Identify event driven opportunities on an opportunistic basis, bringing in sector/country expertise as appropriate, working closely and proactively with other teams
• Grow HSBC’s share of client wallet involving product specialists to ensure product capabilities are in line with client/sector requirements
• Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved
• Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators
• Work under the guidance of client management sector team to achieve team’s business objectives and be a strong team player
Requirements
·Self-motivated and driven to succeed in building strong relationships with clients (including Korean expats in senior positions)
·Strong verbal and written communication skills
·Good interpersonal and negotiation skills with analytical ability.
·Good level of business acumen with strong credit and financial risk understanding
·Ability to assess financial information and summarize key risk issues
·High levels of integrity in client dealing
·Robust knowledge on banking products and services, associated documentation and key local regulations.