About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Open since May 2019, in the information technology capital of India, Four Seasons Hotel Bengaluru at Embassy ONE provides a preferred address for both business and leisure travellers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. Designed to reflect a sense of its location, the Hotel’s design merges nature and architecture in an homage to Bengaluru’s reputation as the Garden City. Four Seasons Hotel Bengaluru at Embassy ONE is located in one of the city’s most dynamic development that includes Four Seasons Private Residences, premium grade office space, sophisticated retail, dining and entertainment.
About the role
The Guest Services Agent will work closely with the Residential Concierges being a reference point for arrival and departure ensuring that all residents' deliveries are delivered promptly. The Guest Services Agent will also respond to requests in a timely and efficient manner set forth by our core standards and will also be flexible in handling other duties related to the Residence department that will be assigned by the Residence Manager.
What you will do
To efficiently co-ordinate and assist with all residents arrivals
Ability to greet departing Residents, proceed to take care of their baggage and escort to reception
Delivers luggage to residences upon check-in and picks up luggage upon departure, moving the luggage to storage or the Front Drive
Maintains proper records of deliveries and pick-ups
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
Resolves residents complaints, assist them in all inquiries & connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
What you bring
One+ year experience working in hotels is considered an asset
StrongCommunication skills and an eye for attention to detail
Good command over English Language
Background in Luxury Resort and Hotelconsidered anasset
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Comprehensive InsurancecoverageforHospitalizationand Personal Accident
Complimentary Dream Holidays at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
Learn more about what it is like to work at Four Seasons – Visit us:
http://jobs.fourseasons.com/careers
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
press.fourseasons.com/Bengaluruor check us out onfacebook.com/FourSeasonsBengaluru/and follow@FourSeasonsPRon Twitter.
