Guest Relations Executive

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Being a GPS representative

Do you believe that first impressions last? As the first person that our visitors/employees will see, it’s important that you’re conscious of your professional image—always feeling confident and looking your best

Your commitment to our brand promise of client service would be befitting, as you will deal with the varying demands of employee and visitors. In all your activities, you’ll need to keep in mind that you follow the company’s regulations and requirements.

Skilled on the job

You should be adept in Facilities management activities. Familiarity with occupational safety requirements and continuous improvement initiatives is also helpful.

Got upbeat and pleasant attitude? This role is the perfect opportunity for you to show off your people skills, which will ease your interactions with different kinds of clients. Your superior organisational skills will also come in handy when it’s time for you to prepare client reports. 

Duties & Responsibilities:

• Lead the GPS side of facility operation in coordination with Wework community team
• Ensure continuous uptime of facilities services (Lighting/ AC, pantry, conference rooms, common areas, rest room, café setup, lift services etc)
• Daily walk through of the site, note down the snags (IOMS / Wework tool) and work/coordinate for the timely closure
• Walk through with community on a weekly basis. Monthly walk through with client & operations team
• Handling employee request/queries and drive it closure within the agreement TAT.
• Plan / execute all hands / events with client direction or employee request
• Plan & execute GPS extended event’s
• Have an asset tracker for Nike belonging furniture’s
• Responsible to communicate upcoming events & day today activities for EGL employees (joint effort).
• Unboxing- Plan & arrange for distribution & tracking (joint effort)
• Ensure Café is set for breakfast & lunch asper schedule (joint effort)
• Food is set in the main maire according to approved menu and ready to service as scheduled.
• Track & order food/beverage items monthly basis
• Occupancy report- Weekly report to share with security
                                      - Collate for monthly report
• Re-allocation for furniture as per client / employee requests
• IMT tool usage (BTP): Additional task/support to update the tool on stock received & consumption
• Request/feedback tracker on facility operation

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.