Job Title - GN - SONG - Service - Business Process Transformation - Manager
Management Level: 7-Manager
Location: Bengaluru, BDC7A
Must-have skills: Process Architecture
Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills.
Job Summary:
This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions.
Roles & Responsibilities:
Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance.
You will play a crucial role in analyzing, designing, and optimizing business processes to enhance organizational performance. This role requires a deep understanding of process modeling, process re-engineering, and Lean Six Sigma principles. The consultant will work closely with stakeholders across various departments to drive process optimization and deliver tangible results.
Key Responsibilities:
Process Analysis and Optimization:
- Conduct in-depth analysis of existing business processes to identify inefficiencies, bottlenecks, and opportunities for improvement
- Develop and implement process improvement strategies that align with organizational goals and objectives
- Utilize data-driven insights to measure process performance and identify areas for optimization
Process Analysis & Modelling:
- Develop detailed process models using various modeling tools and techniques (e.g., BPMN, EPC, UML)
- Document and communicate process changes and improvements clearly to stakeholders
Process Transformation Management:
- Lead large-scale process re-engineering projects from conception through to successful implementation
- Develop and manage project plans, including scope, timelines, resource allocation, and budgets
- Monitor and report on project progress, ensuring that objectives are met and addressing any issues or risks
Lean Six Sigma implementation:
- Drive the application of Lean Six Sigma methodologies (e.g., DMAIC, DMADV) across various projects and processes
- Establish and track key performance indicators (KPIs) to measure process effectiveness and impact
- Facilitate advanced Lean Six Sigma training and workshops to build organizational capabilities
Stakeholder Engagement and Communication:
- Collaborate with senior executives and key stakeholders to ensure alignment and secure buy-in for process transformation initiatives
- Communicate complex concepts and project updates clearly and effectively to diverse audiences
- Manage expectations and address any concerns or feedback from stakeholders throughout the transformation process
Professional & Technical Skills:
- Relevant experience in the required domain.
- Strong analytical, problem-solving, and communication skills.
- Ability to work in a fast-paced, dynamic environment.
Bring your best skills forward to excel at the role:
- Extensive experience in process transformation, including senior-level roles in process modeling and re-engineering with relevant certification (e.g., Six Sigma Black Belt)
- Deep knowledge of Lean Six Sigma principles and methodologies, with a proven track record of successful implementation
- Proficiency in process modeling tools and software (e.g., Visio, ARIS, Celonis, Signavio).
- Proven ability to analyze and solve complex problems, develop innovative solutions, and make data-driven decisions. Experience in process mining tools and data analytics (e.g. Celonis, Power Automate)
- Strong project management skills, with experience managing complex, multi-disciplinary projects
- Exceptional leadership, communication, and interpersonal skills, with the ability to influence and drive change at all organizational levels
- Experience in management consulting firms is preffered
- CRM knowledge/experience on tools viz. Salesforce is preferred
Additional Information:
- Opportunity to work on innovative projects.
- Career growth and leadership exposure.
About Our Company | Accenture
Experience: 12-14Years
Educational Qualification: Any Degree
About Accenture
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