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E-Commerce & Platforms Consultant - Retail


Find endless opportunities to solve the most pressing client needs and challenges, especially during the backdrop of a global pandemic as we adapt to the new norm.


Practice: Retail Industry Consulting, Capability Network I Areas of Work: E-Commerce & Platforms | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune | Relevant Years of Exp: 3-7 years


Explore an Exciting Career at Accenture


Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest?


Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.


The Practice- A Brief Sketch:


As a part of the Retail Industry practice within the Capability Network you will help businesses adapt to new climates, new expectations, and new ways of working. You will work with leading retailers across the globe to help our clients transform their business capabilities to increase profits, engage customers and enhance operations.


Our services span the full spectrum of strategy, operations, digital and e-commerce offerings. As a part of the team, you’ll help drive the following:


  • Help retailers win in their markets by laying the foundation for strategy design, business development, improving the bottom line, identifying their needs and finding solutions.
  • Identify company’s key cost and value drivers and explain their influence on business performance.
  • Perform detailed analysis of business processes, develop operating models, assess implementation readiness and articulate its implications.
  • Ability to effectively communicate with client, individually run workshop, understand business requirement, and translate them to process and functional designs.
  • Ability to create customer journey maps, user stories and using these to formulate a strategy driving the implementation and solution roadmap.
  • Develop a good understanding of the market nuances for retailers from varied spaces such as fashion, grocery, DIY, home goods, CPG etc.
  • Guide distributed delivery teams to help understand and clarify requirements throughout all phases of project implementation.
  • Manage proposals, new business initiatives and coordinate with others to create consensus driven deliverables.
  • Demonstrate Product Owner mindset and help advance the agenda.

Bring your best skills forward to excel in the role:


  • A well-rounded understanding of the retail industry, acquired by working directly in the retail or e-commerce industry, or as part of the retail practice of management consulting/analytics firms
  • Conceptual knowledge of at least two key retail functions is necessary – merchandise planning (including assortment planning), supply planning, demand planning, channel / store operations and space planning.
  • Functional knowledge of retail and e-commerce processes, online customer journey, checkout and payment processes, product information management, forecasting and replenishment, assortment planning, merchandising or category management and space planning.
  • Good understanding of the nuances of retail functions and processes, KPIs and business rules across categories such as grocery, fashion, home solutions and so on
  • Proven success in preparing business scenarios, test cases and use cases
  • An analytical mindset with strong business acumen
  • Excellent communication and interpersonal skills
  • Cross cultural competence with an ability to thrive in a dynamic environment

Read more about us.


Recent Blogs


Your experience counts!


  • MBA from Tier-I business school or Retail specialised courses
  • Relevant work experience in retail, consulting, analytics, or product implementation
  • Previous working experience is must with similar Forecasting, Replenishment, and space planning tool like RELEX, Blue yonder, O9, Kinaxis etc.
  • Domain knowledge or experience working in Inventory management, Logistics, Retail planning & optimization is desirable.
  • Proven experience with at least one retail industry project
  • Prior experience of evaluating, selecting, implementing, building configurations, testing and integrating packaged solutions into a client system landscape and solution

What’s in it for you?


  • An opportunity to work on transformative projects with key G2000 clients
  • Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.
  • Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional.
  • Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities
  • Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

About Accenture:


Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com


About Accenture Strategy & Consulting:


Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https://www.accenture.com/us-en/Careers/capability-network


Accenture Capability Network  | Accenture in One Word


At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.


About Accenture


Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com



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