Job Title - GN-Comms & Media- Non Networks - Consultant
Management Level: 9-Team Lead/Consultant
Location: Bengaluru, BDC7A
Must-have skills: Client Counseling
Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills.
Job Summary:
This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions.
Roles & Responsibilities:
Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency.
Comms & Media (C&M) is one of the Industry Practices within Accenture’s S&C Global Network (GN) team. It focuses in serving clients across specific Industries – Communications, Media & Entertainment.
•Communications– Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the world’s leading wireline, wireless, cable and satellite communications and service providers.
•Media & Entertainment – Focuses on industries like broadcast, entertainment, print and publishing.
Globally, Accenture Comms & Media practice works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability.
From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices, with the following requirements:
Deep expertise in one or moreTelecom Domains
Lead delivery of small to medium-size teams to deliver management consulting projects for global clients.
Lead innovation transformation programs and process enablement for our clients
Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on.
Develop assets and methodologies, point-of-view, research, or white papers for use by the team and larger community.
Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas.
Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables.
Understand customer needs and translate them to business requirements, business process flows and functional requirements
Experience to engage with stakeholders independently
Execute a transformational change plan aligned with client’s business strategy and context for change. Engage stakeholders in the change journey and build commitment for change.
Bring your best skills forward to excel in the role:
Skills in one or more Telecom areas
Should have an excellent knowledge on various BSS modules and Telco Journeys such as CRM, Order Management, Billing, Mediation, Provisioning, Collections, Channels, Customer Care, Lead to Cash etc.
Digital Transformation - Proven experience in Strategy, Innovation and Digital initiatives across Digital Maturity models, CSPs Operating model, Innovation Barometers, Intelligent operations for CSPs and other related areas
Cloud BSS - Determine the appropriate Cloud deployment model & design BSS journey to cloud strategies engineered to accelerate ROI and performance. Good to have knowledge of tools like AWS,Azure,SFDC,etc.
Business Strategy - Leading/managing strategic initiatives and develop project plans, frame and conduct insightful analyses, identify solutions, and develop business cases and implementation plans for CSPs across the globe
Transformation & Project Governance - Drive profitability and continued success though managing service quality, cost and leadership of the people delivering services across projects/ programs/portfolios of all scale
Should have understanding of lean concepts and hands-on experience in delivering technology-driven business transformation projects using agile practices such as Scrum, Kanban, SAFe, etc.
Experience in agile related tools like JIRA Confluence/Rally/MS Projects/VersionOne
Certification profession in PSM/CSM/SAFe/ICP-ACC
Skills in one or more roles
Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters, Program Delivery Managers
Business Analysis - Gather requirements from business and prepared requirement documents. Propose solutions to the client based on gap analysis for the existing Telco platforms. Analyse large data to conduct analysis and present insights with visualisations
Process Improvement - Understand issues with the current processes which can be resolved either through technology or process solutions and design detail level to-be process with all stakeholders
Value Architect and Tracking - Create value driver trees to breakdown into value components of business objectives and value drivers
Other required skills
Communication and Presentation - Plan and deliver well-structured oral and written communications
Structured Problem Solving - Help identify and structure key client challenges into hypotheses and conduct analyses to address the challenges
Stakeholder Management - Manage mid-level to senior client leadership and lead conversations
Impeccable team management skills with an ability to engage effectively with multiple stakeholders
Strong program management skills
Cross-cultural competence with an ability to thrive in a dynamic environment
Professional & Technical Skills:
- Relevant experience in the required domain.
- Strong analytical, problem-solving, and communication skills.
- Ability to work in a fast-paced, dynamic environment.
Additional Information:
- Opportunity to work on innovative projects.
- Career growth and leadership exposure.
About Our Company | Accenture
Experience: 8-10Years
Educational Qualification: Any Degree
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