Global Trade Receivables Finance- Customer Surveillance Analyst

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If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Global Trade Receivables Finance- Customer Surveillance Analyst

Principal responsibilities

• Review and analyse cases triggered by GSNA system for GTRF customers using available Bank systems, reliable information available over the public domain and other available intelligence databases to assess commercial viability and / or genuineness.
• Perform detailed analysis of the customer relationship and validate the event / scenario triggered to identify any anomalies/risk indicators related to Money Laundering and Fraud.
• Write investigative narratives of adequate quality and ensuring that conclusions are supported with clear rationale and evidence.
• Immediately escalate any anomalies / risk indicators which cannot be discounted to FCTM Team. Provide detailed rational, with evidence.
• Work independently to complete assigned tasks within the established process SLAs while ensuring that productivity and quality levels are achieved as per the standards agreed for the process.
• Analysts will also be required to work closely with Senior Analysts who will provide SME guidance and a first check on the quality of the Analyst’s work output.
• All data requirements (timesheets and ad hoc process information) are accurately updated in a timely manner.
• Issues / problems are effectively investigated and resolved or are appropriately referred with recommendations to the Line Manager.
• Liaising, where necessary, with other internal stakeholders such as GTRF BFCR, relevant Line of Business Relationship Managers (RMs) in accordance with the procedure requirements
• Demonstrate current knowledge of GTRF products, systems, policies and procedures as well as FCC policies and procedures so that daily processes are continually implemented in a defect free environment.
• The jobholder will also adhere to and be able to demonstrate adherence to internal controls and to all relevant procedures, keeping appropriate records and, where necessary, by the timely implementation of internal and external audit points, including issues raised by external regulators.
• The jobholder will implement the Regulatory and Bank’s compliance policy by containing compliance risk in liaison with Group and Market Compliance functions. The term ‘compliance’ embraces all relevant financial services laws, rules, and codes with which the business must comply.
• This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also, and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators.