The Global Travel and Expense (T&E) Manager at NIQ will be part of the Finance Operations – within our Accounts Payable Service Delivery Leadership team, report directly to our Global Procure to Pay Service Delivery Leader (P2P SDL). This role is crucial for overseeing the T&E reimbursement process and managing the company's P-Card program, ensuring compliance with company policies and procedures while providing exceptional service to internal stakeholders. You will lead the day-to-day operations of the T&E processing team, focusing on accuracy, efficiency, and compliance.
Key Responsibilities:
· T&E and P-Card Program Management: Oversee all aspects of the T&E reimbursement and P-Card programs, including card issuance, setting spending limits, and user training. Ensure operations align with company policies and external regulations.
· Compliance and Policy Enforcement: Develop, enforce, and ensure compliance with T&E and P-Card policies to adhere to internal guidelines and external regulations, including conducting regular T&E audits.
· Stakeholder Service: Provide exemplary service to internal stakeholders, addressing inquiries and resolving issues related to T&E and P-Cards promptly, including escalations and complex issues efficiently.
· Operational Excellence: Lead the T&E processing team using systems like Concur T&E, focusing on operational efficiency, accuracy, and compliance. Implement process improvements to enhance service delivery and reduce errors.
· Team Leadership and Supervision: Manage and develop the T&E processing team, fostering a culture of continuous improvement, accountability, and teamwork. Conduct regular performance evaluations, provide feedback, and ensure adherence to SLAs and KPIs.
· Reporting and Analysis: Generate regular reports on T&E and P-Card usage, compliance, and trends to inform management decision-making and policy adjustments. Support financial reporting and reconciliation of T&E-related general ledger accounts.
· Vendor Management: Maintain strong relationships with travel agencies, vendors, and card issuers to resolve any issues or disputes and negotiate favorable terms. Ensure timely payments to vendors like AMEX and manage vendor compliance.
· Month End Procedures: Ensure successful month-end closes in the SAP environment for P2P T&E related activities, supporting all month-end closing activities for T&E.
· Risk Management and Optimization: Monitor P-Card transactions for compliance and potential misuse, and work closely with finance and procurement teams to optimize the P-Card program and identify opportunities for cost savings.
· Emerging Developments: Maintain a thorough understanding of best-in-class T&E processes, keep abreast of emerging developments and standards, and ensure alignment with global process owners to meet and exceed business requirements.
Qualifications and Skills
· Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
· Minimum of 7-8 years of experience in finance operations, specifically in T&E and P-Card management, within a large, complex organization.
· Knowledge of T&E and P-Card Processes: Deep understanding of travel and expense reporting and purchasing card management.
· Leadership Skills: Proven ability to lead and motivate a team, with a strong focus on operational efficiency and employee development.
· Compliance and Policy Development: Experience in developing and enforcing finance operational policies and procedures, particularly related to T&E and P-Cards.
· Analytical Skills: Strong ability to analyze data, identify trends, and prepare reports to support business decisions.
· Communication: Excellent verbal and written communication skills, with the ability to interact effectively with all levels of the organization.
· Problem-Solving: Strong problem-solving skills and the ability to address issues swiftly and effectively.
· Technology Proficiency: Proficiency in finance software and systems relevant to T&E and P-Card management such as Concur.
At NIQ, we're dedicated to providing more than just a job—we offer you the opportunity to own your story. As part of our team, you'll enjoy a range of benefits designed to support your well-being and career development. From comprehensive healthcare packages to opportunities for ongoing learning and advancement, we're committed to helping you thrive. Join us and experience Life at NIQ!
· Comprehensive Health Care and Life Insurance
· Free Employee Assistance Programs (EAP) - NIQ offers support to all associates and their families for their emotional well-being trough professional, timely and confidential counselling services on issues related to everyday concerns & problems, overcome emotional challenges, and maintain a healthy and balanced lifestyle.
· Free LinkedIn Learning access that helps you discover and develop business, technology-related, and creative skills through over 2available in 7 languages
· Access to formal mentoring program
· Vacation and Volunteer time off
· Flexible working environment
Our Benefits
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
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