At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we have been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
Treasury and Trade Solutions (TTS) is a market leading, award-winning provider of cash management, cards and trade solutions to financial institutions, public sector and corporate clients around the world. With a global network spanning 90+ countries, we are uniquely qualified to service clients with local and cross-border interests and provide integrated reporting and management. TTS is a highly innovative organization with a strong digital agenda; new products and services are continuously being developed to meet our clients rapidly evolving treasury requirements and unlock new opportunities for growth. The TTS Sanctions Operations function supports sanctions processes globally across Citi’s TTS business.
We are currently looking for a high caliber professional to join our team as Global Sanctions Operations Static Data Screening Lead (Internal Job Title: Cash and Trade Proc Group Manager - C14). Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
We empower our employees to manage their financial well-being and help them plan for the future.
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
In this role, you are expected to:
This role serves as the Senior TTS Sanctions Operations manager directly managing a team of circa 50+ full time employees responsible for sanctions disposition processes of static data screening globally. The Manager will be responsible to provide best-in-class service to clients while maintaining risk levels within the firm's risk appetite and protecting the franchise in a manner consistent with the Citi policies and risk framework across all TTS lines of businesses.
Manage static data screening processes globally and ensure that they are performed in accordance with applicable policies and procedures.
Define and drive transformation strategy for static data screening globally.
Continuously review processes and drive standardization and operational efficiency.
Operate in a fast-paced environment that requires management of work queues, either directly or through others.
Manage staff performance and drive continuous improvement of quality of processes and productivity.
Oversee quality reviews and results, budget, policy formulation, and planning.
Lead and drive employee engagement and career development of teams.
Ensure a robust risk and control framework; work closely with Risk & Control and ICRM Sanctions partners to ensure management self-assessments, corrective action plans, and other Risk and Control deliverables are completed on time.
Perform proactive reviews to prevent processing issues, failures in controls, identifies root causes of issues, oversees remediation efforts, and ensure sustainability of such efforts.
Work with TTS Product and Client Service Teams to ensure client escalations are addressed timely and such instances are minimized over time.
Resolve highly complex and varying issues that have substantial potential impact.
Represent TTS Sanctions Operations on critical sanctions matters as required. Serve as liaison with Internal Audit, and Compliance Assurance Teams on critical Compliance issues and oversee the implementation of related remediation.
Collaborate with internal functions including ICRM Sanctions, Control Functions, and In-Business Risk to address compliance issues which may impact TTS business, products and procedures and ensures learnings are deeply embedded across Operations teams.
Manage multiple teams including remote teams and provide support to peers in other processing centers.
Stay abreast of relevant changes to Citi sanctions policies, identify impact of such changes on TTS screening procedures and proactively work with internal teams globally to adopt such changes in manner that is consistent with policies and is sustainable in the long run.
As a successful candidate, you would ideally have the following skills and exposure:
Min 10 years of relevant regional and/or global experience in a financial institution.
Experience in Transaction Banking products and handling regulatory / compliance matters; experience with influencing cross functional teams, experience in handling policies, issues and remediation.
Experience with managing large teams, control / risk / compliance related functions as well as ability to build successful teams.
Demonstrated ability to synthesize information as well as analytical ability.
Strong interpersonal, influencing and written/verbal communications skills.
Ability to create support and buy-in across a wide range of stakeholders; create a strong network of relationships among peers, internal partners, and decision makers.
Promotes a culture of collaboration and teamwork across organizational boundaries; willing to break down functional silos to optimize business results and to facilitate the overall growth of the franchise.
Ability to work under pressure and manage deadlines.
Demonstrated success in driving and implementing process excellence as well as in Change Management / Process Re-engineering.
Experience in performing complex problem solving, business trade off decisions and meet new challenges.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today.
https://jobs.citi.com/dei
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