Global billing Operations - Billing Transformation – Team Lead

Functional Job Title             : Billing Transformation  – Team Lead

Reports to                                : BTP AVP/Sr. Manager

Department/ Division        : Global Delivery, Bangalore

Background

State Street has established a Global Billing Function under Global Delivery, which is responsible for client billing set up and invoicing across all business lines and geographies globally at State Street. Organizationally, it combines all groups performing these activities globally, and also includes centers residing in State Street Shared Service locations in Poland, India and China. Billing Organization owns aspects of business-as-usual activities within billing areas and also drives process improvements and automation. Global Billing Function is in the process of migrating to a new technology platform which will be used for all business units and regions.

Basic Purpose of Job:

The team member will support migrating clients from the legacy billing system to ORMB platform, production support  and support billing functional testing.

They will perform the following functions:

• Perform day to day activities of identified BTP Conversion team to convert clients from legacy systems to Oracle platform.
• Analysis of data conversion exceptions, research exceptions, update conversion rules, correct data exceptions
• Help Conversion lead in reconciliation, analysis and document root cause of invoice related data and calculation differences between the legacy and new platform
• Analyze and validate new business requirements for various platforms used by State Street for Billing function.
• Coordinate with requirement owners to understand and build the BRD’s for the Test Case Scenario.
• Attend Demo's from QA and raise issues if there are any gaps.
• Build test case for the scenarios which is part of enhancement (Release)
• Support various product enhancements and improvements for production release milestone
• Document procedures and checklists to control activities and report status
• Support process improvement to enable increase velocity in all related processes
• Perform day to day activities of identified as part of Billing Transformation Program
• Perform the Billing Application setups that are needed in the Non prod instances as part of BUAT support.

Work Experiences:

• Bachelor’s/Master’s Degree in Finance, 4 - 5 years of progressive experience preferably from Financial Services and Banking industry / institutions.
• Complex operational setting involving analysis of financial products ( Funds, derivatives)
• Experience of writing BRD’s, Test cases and execution of test scenarios.
• Complex operational activities involving analysis of financial data
• Knowledge on business or technical migration/conversion processes will be an added advantage
• Must have experience of Oracle Revenue Management and Billing (ORMB)
• Experience in SQL and JIRA.
• Variance analysis of reference and financial data and reporting of insights

Skills:

• Proficiency in Microsoft Office suite (Excel, Access, PowerPoint, Word, Visio), advance levels of Excel (pivot tables, formulas, excel workbook maintenance best practices)
• Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and external
• Analytical, with strong problem-solving abilities and creative resolution skills
• Ability to work on multiple topics in a fast-paced, high volume environment
• Strong Analytical skill set used for financial data comparisons, reconciliations and investigations
• Ability to remain organized, pay strict attention to detail, and meet critical deadlines within program schedule
• Detailed orientated with ability to consistently and accurately execute against operational processes and controls
• Ability to adapt to a changing environment and demands of transition of new clients 
• Strong communication skills with ability to participate in or lead conference calls and present financial results to financial and non-financial audiences at various levels of seniority
• Pride of ownership with the ability to drive results within the Business
• Sound business knowledge on financial services industry including Financial product and institution knowledge

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