Location: Bangalore
Background:
State Street has established a Global Billing Function, which is responsible for client billing set up and invoicing across all business lines and geographies globally at State Street. Organizationally, it combines all groups performing these activities globally, and also includes centers residing in State Street Shared Service locations in Poland, India and China. Billing Organization owns aspects of business-as-usual activities within billing areas and also drives process improvements and automation.
Basic Purpose of Job:
The Subcustody OOP processor will be responsible for OOP allocation and issue resolution arising in the Global Billing Function across State Street global businesses spread across countries & regions.
The Subcustody OOP processor will act as a first point of contact for clients seeking billing assistance and information. The Subcustody OOP processor will provide customer support, updates, and answers pertaining to global billing processes.
Business As Usual (BAU) Activities:
State Street's Speak Up Line