Job Title:
General Manager – Head of Quality & Product Safety India
Mission of the job:
As the Head of Quality India, you will ensure the highest safety and quality standards across all functions, including manufacturing, customer, and supplier quality, within the region. acting as the interface between global and regional functions, you will ensure alignment with customer requirements and internal KPIs.
Additionally, as the Plant Quality Manager in Pune, you will manage quality across production processes, lead the quality team, handle customer audits, claims, and drive continuous quality and safety improvements.
Education required:
B.E. (Mechanical/Auto/Electronical)
Professional Experience:
• +15 years of experience in Automotive manufacturing industry in an international business environment
• Ideally, 5 years in a similar position; however, can also be a strong candidate from the 2nd row.
• Technical understanding of manufacturing process, knowledge of products (ideally for pneumatic brake systems).
• Knowledge of quality management systems, systematic problem-solving techniques, and preventive quality tools
• Expat experience is preferred, however, not a must for a candidate having the right skills.
Task and Responsibility:
• Implement and manage a group-wide process-oriented quality and product safety management system, and cybersecurity requirements in Region India.
• Define and approve regional quality policies, strategies, and targets; establish and monitor standards, guidelines, and KPIs; report to the regional MD/CEO.
• Negotiate quality agreements and contracts with major regional customers, including warranty and goodwill terms.
• Establish and evaluate regional Quality, Product Safety, and Technical Compliance organizations, monitor effectiveness, and report regionally.
• Conduct risk assessments, manage field/recall campaigns, and ensure compliance with product integrity guidelines.
• Nominate and evaluate regional and location-specific Quality Managers in alignment with regional MDs and Global Quality Management.
• Set and execute quality goals, implement objectives, and align activities with group goals, coordinating with the Global Quality Head and location MD.
• Consolidate quality and safety KPIs, conduct local Q-reviews, and implement improvement measures, reporting results to global management.
• Organize and deliver quality and safety training, promote quality awareness, and drive operational excellence.
• Implement APQP, control plans, and ensure product quality and safety; continuously update control plans and instructions in production.
• Oversee operational quality activities, including root cause analysis, testing equipment control, and maintaining a materials laboratory.
• Ensure incoming part quality through inspections and manage deviations.
• Implement the customer satisfaction process, handle claims, support product and customer service activities, and assist with audits and improvement programs.
• Maintain audit planning, execution, and optimization, ensuring support for customer audits.
Key figures (KPI):
• Customer 0-Mil ppm
• Highest customer satisfaction awarded by customer recognition
• Internal & external cost of poor quality
• Functional Test Failure (FTF) rate
• Successful & on-time product launches
• Supplier rejection rate (ppm)
• Complete all planned activities related to the Management System as per the plan. No Major NCs in external audits.
• Completion of product and process audits as per annual plans & customer requirements
• ISO TS 16949 Certification
Professional Competency
• Industry Knowledge: Extensive understanding of the automotive industry, including VDA 6.3 & 6.5, IATF 16949, APQP, FMEA, and PPAP.
• Problem Solving & Improvement: Proficient in Six Sigma, Lean methodologies, and process improvements.
• Digital & Technical Skills: Capable of driving digitalization activities within the Quality department, based on a well-defined strategy, to enhance efficiency and performance.
• Leadership & Communication: Strong interpersonal, written, and oral communication skills; excellent in coaching, mentoring, teamwork, and influencing global teams.
• Global Collaboration: Adept at leading and collaborating with diverse, cross-functional teams across different global regions.
Company Profile:
The Client is the leading manufacturer of braking systems and supplier of additional sub-systems for rail and commercial vehicles, with sales totaling approximately EUR 7.93 billion in 2023. In more than 30 countries, around 33,000 employees develop, manufacture, and service braking, entrance, control, and energy supply systems, HVAC and driver assistance systems, as well as steering systems, and powertrain and transmission control solutions. As a technology leader, through its products, the company has been making a decisive contribution to greater safety by road and rail since 1905. Every day, more than one billion people around the world put their trust in systems made by the Company.
The Client operates at Pune, India, in a world-class manufacturing state of art facility producing air braking system valves and actuators, auto slack adjusters, lift axle control systems, and air compressors, etc., for almost all commercial vehicle OEMs in India and exporting to Europe, etc. This unit is a 100% subsidiary of the German Group. Dedicated R&D personnel in India with technical support from Global R&D teams in Munich (Germany), Arcore (Italy), Lisieux (France), Avon (USA). The group continuously invests in India to become a strategic partner to our customers and offer up-to-date technologies.
Please share the below required details –
• Total Yrs of experience-
• Relevant Experience in years-
• Notice period (in Days)- Buyout option (Yes / No)-
• How soon can you join if you are selected for this role?
• Current CTC + (including Variable if any, with mention of the amount) -
• Fixed CTC -
• Expected CTC-
• Reason for Job change (Please specify in detail with a Genuine reason)-
• Current Location -
• Native Place-
• Ready to relocate to Pune? if currently outside Pune, why Pune? Any genuine Reason? -
• Your Current Designation –
• Current Company Turnover -
• To whom do you report in your existing company (Designation)-
• Total Team Size under your scope –
• How many people directly report to you, including their designation?
• Years of Experience in leading the quality team? -
• Do you have ISO TS 16949 / IATF 16949 Certification? -
• Years of Experience in the Automotive Industry? Please specify the Name of the companies/customers you worked in (Automotive Industry. -
• Years of Experience in Global Exposure? --- (Note- if yes, please mention in your CV and highlight)
• Yrs of experience. to implement APQP, control plans, and ensure product quality and safety?
• Yrs of experience in VDA 6.3 & 6.5? -
Reply with CV to:
[email protected]