General Manager - Cyber Security

Role title: General Manager - Cyber Security
Department: Cyber Security 
Reports to: Head of Cyber Security GSL    
Location: Bengaluru/Pune

Introduction

• Vodafone continues to invest in Cyber Security to mitigate its Cyber Risk. _VOIS is the Global Capability Center (GCC) of Vodafone in Egypt, Romania, India, and other locations. It provides various services to its business entities in various countries across the globe.  
• Within _VOIS, Cyber Security comprises of ~350 cyber security professionals in India (Pune, Bengaluru) and Romania (Bucharest). We work in collaboration with Vodafone’s larger Cyber, Vodafone Cloud & Infrastructure and other global and local teams. We are continuously looking for industry’s top talent in Cyber Security to further grow our services.  
• Within _VOIS Cyber Security, we are broadly organized into 7 major services - Cyber Platform Engineering Services, Cyber Operations, Vulnerability Management, Technology Risk & Compliance, Secure by Design, Data Loss Prevention Alerts Monitoring & Triage and Cyber Security Testing Services. 
   

Role Purpose

We are looking for an individual contributor with comprehensive Cyber experience for the role of GM, Cyber Security Services to work with the Head of Cyber Security Global Service Line to support defining growth strategy of the service line, define-to-manage program portfolio of cyber security services, program manage global Cyber projects, define-to-manage cyber security services maturity program, support in financial performance management, and support growth-centric, global initiatives of the service line. The role requires prior extensive experience in Cyber Security.

Accountabilities

• Support defining growth strategy of service line
• Program manage Tech_VOIS’s Cyber Security services portfolio, aligned to organization’s security objectives; 
• End-to-end program management of large-scale Cyber Security Programs and Initiatives (such as SOC modernization) covering scope, governance, communication, resource planning, timelines, risk, mitigations, cost management, among others
• Design cyber security services maturity program, including formal service definitions, descriptions, scope, deliverables, RACI, service level agreements (SLAs), operational level agreements (OLAs), and/or service support plans (SSPs)
• Define cyber security services’ comprehensive costing and pricing models, for various service types (e.g. platinum, silver) covering technology, resources, expenses, and overheads
• Support in financial performance management; Must have supported Euro 10M+ budget.
• Work with organization’s senior cyber security and wider Technology leadership on strategic and tactical areas
• Drive communication to ensure that stakeholders have up to date information – design and use of portals, program mailbox, periodic presentations (strategic, tactical, and operational)
• Introduce and institutionalize a data-driven reporting culture (metrics and insights) to consistently plan and aggressively track programs and initiatives

Competencies

• Exceptional communication skills - verbal, written, and PowerPoint presentation
• Strong ability to work with multiple stakeholders; Strong relationship building skills;
• Exceptional analytical and problem-solving skills
• Comprehensive understanding of Agile ways of working
   

Experience, Skills, and Qualifications:

• 18+ years of experience in IT industry with 10+ years of Cyber Security experience
• Must have in-depth Cyber Security portfolio/program management experience (Non cyber security portfolio and program management experience is not considered relevant for the role)
• Must have program managed large scale, complex Cyber Security projects (such as SOC modernization, Cloud security, EDR, IAM, others), spanning various organizational locations, entities, functions, and teams
• Must have worked with large size delivery teams spanning global locations
• Strong vendor management experience would be an advantage to apply such experience in the services role
• Excellent data analysis and reporting skills using tools such as PowerBI
• Prior experience in agile ways of working with relevant agile certifications (Safe, Scrum, Agile PM, etc.)

Budget, Direct Reports, Dotted Reports
Budget: No
Direct reports: No (Individual Contributor role)
Dotted reports: No

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.