Ensure that the focuses on client needs first and drive all efforts to provide exceptional service
Review and/ or Implement controls when applicable to reduce risk
Will have to engage and communicate daily with the below stakeholders
GTCB Cash processing and investigations team
SSGM FX Trading and Middle office units
Counterparties
SSGM FX DBM Team
Take responsibility for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures. Should have knowledge of Vendor platform like GTSS, Bloomberg, FXALL and Misys
Should have knowledge of confirmation Swift for FX
Should have knowledge about different payment swifts
Have good understanding of NDF and different FX products
Ability to manage multiple tasks / priorities
Ability to work under pressure, working to deadlines and dealing with high volumes
Strong communication skills – written and verbal, with internal and external contacts
Should have good problem solving and people managing skills
Primary Skills (Must have)
Customer focus.
Demonstrates good team working skills
Ability to think creatively, solve problems and identify opportunities to improve existing processes and controls
