Fund Servicing - Associate / Team Leader

Join our team to build your career in a culture that values innovation, creativity and excellence.

Job Summary

As a Fund Servicing Associate within our Investment Operations team, you will have the opportunity to provide premium quality client service to our Fund Services clients. You will play a crucial role in ensuring deadlines are met and maintaining the smooth operation of our team. While working closely with various teams within JPM Fund Services, you will also have the responsibility of ensuring a standardized, efficient process and timely escalation of any potential issues. This role is a great opportunity to develop your leadership skills and contribute to our team's success.

Job Responsibilities

• Oversee the day to day operation of a team within Investment Operations responsible trade booking, settlement, cash & positions and market value reconciliations, break research and resolution, credit facilities life cycle management and client issue management
• Lead review and monitoring of Client Satisfaction for completeness, accuracy and timeliness of booking Bank Loans transactions
• Review daily/monthly work process for team members, including daily and monthly checklists and see that all tasks are completed
• Ensure that all staff are aware of daily tasks and deadlines are met
• Conduct group meetings with the Group Managers to ensure constant communication and feedback about the overall Bank Loans operations performance
• Communicate with other areas in JPM Fund Services Client Service, Product, Sales, Portfolio Accounting, Technology
• Ensure standardized, efficient process and timely escalation of any potential issues

Required qualifications, capabilities and skills

• 5 years of experience within financial services specifically Fund Services or related function
• With experience  in end- to- end Reconciliation, Trades and Settlement
• Complete understanding of the NAV delivery process
• Ability to effectively communicate with internal and external clients
• Strong knowledge of all investment types
• Keen eye for detail, processes and deadline orientated
• Ability to motivate staff and provide feedback when needed

Preferred qualifications, capabilities and skills

• Bachelor’s Degree
• Detailed working knowledge of financial data providers such as Bloomberg, Financial Times Interactive Data, MarkIt Partners
• Experience working with syndicated bank loans

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.