Omni Channel Production Control Team.
Job Description The world's largest Healthcare company is going through a Customer Experience transformation and Miratech is the trusted partner in this journey. Transformation of traditional call center systems and processes to an omnichannel for our consumers, providers, and agents. The project's capabilities are a constant evolution of features and functions to support business needs. Client’s customer-focused contact center solutions offer solutions to enhance and execute a seamless conversation between consumers and advocates. We are doing myriad projects across the spectrum of client's CX estate, including the development and implementation of routing/IVR strategies across various lines of business, BOT development/middleware, digital development for omnichannel experience, agent desktop creation and customization for various line of business demands, support the business architecture team, migrations off legacy systems, Digital ex
Qualifications 5+ years of experience in full-stack web development. Proficiency in JavaScript and JavaScript frameworks (Vue, React/Angular). Hands-on experience with Node.js and RESTful API services with Spring Boot, Spring Cloud, Spring Security, JPA, Hibernate, ExpressJS, Bootstrap Experience with Docker, Kubernetes Jenkins and cloud computing services like AWS and GCP, as well as database systems such as MySQL, MongoDB, or PostgreSQL. Familiarity with Git and experience working in a collaborative environment. Understanding of agile software development processes and methodologies with JIRA. Excellent problem-solving skills and the ability to troubleshoot in a timely manner. Strong attention to detail and the ability to write clean, well-organized, and reusable code. Good communication skills and the ability to work well in a team..
Responsibilities: Develop front-end and back-end web applications using JavaScript frameworks like Vue and React/Angular. Bui