Job title:
FSE For IGT and CT
Your role:
The purpose of the Field Service Technician job family is to support the technical needs of Philips customers, providing maintenance and installation to HealthTech products & services, maximizing customer satisfaction by seeking opportunities to support our customers further and deliver value. This family is technical in nature, with strong customer focus, and works collaboratively with the wider organization to provide exceptional service to our customers. Technical capabilities range from product malfunctions, proactive, predictive, upgrades, Bench Repair and installations, and can be provided at customer location/bench repair facility or remotely or via accessing Philips Remote Service channels
You're the right fit if: (4 x bullets max)
1. Experience- 3-5yrs of experience in medical devices. (Prefer CT and IGT)
2. Skills- Installation, Correctuve Maintenance, track & identify generic product quality, site related issues and bring to the notice of the higher management the Field Problems as and when they occur through Field Problem
Reports / CFMS.
3. Education- Engineering degree in Electrical/Electronics/Biomedical/Medical
4. Anything else-
Ensuring personal acceptability by the customer in appearance and behavior in accordance with Philips Health Systems policy and targets.
To conform with Philips Health System safety standards including Patient safety, health, safety and security regulations and strict adherence to General Business Principals
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.