Job Title - Front Office Receptionist Location - Chennai Salary - 14000
You will manage the Front Desk operations for all our business and as a Mentor and Student Administrator.
Greet the customers, walk-in enquiries for admissions, job interviews and vendors.
Ensure that all interactions between the administration, employees, customers, and outside services run as smoothly as possible.
Answer telephones and direct the caller to the appropriate Associate.
Provide callers with information, such as company address, directions to the company location, company fax numbers, company website, and other related information.
Receiving, time stamping, sorting, and forwarding the incoming mail.
Follow-up with clients/customers
Manage documents electronically and prepare reports for the Director.
Mentor:
You will have to engage with Students and Parents for the admissions, class schedules, course completion, and future endeavors.
Be an active mentor for all students before and after joining the course.
Ensure that all online classes and offline classes are running smoothly.
Monitor the course schedule and inform the sales team about the completion.
Coordinate with trainers and collect information like attendance, feedback and reports.
Reporting to the HR & Admin
Required Skills:
Any graduate with 1 to 2 years of experience working as a Receptionist, Front Office Admin, and Front Desk Associate or as a Customer Service Executive facing the customers.
Highly professional appearance as the first ‘face’ of the office.
Able to explain the products or services to walk-in customers.
Good Telephone Etiquette Skills.
Excellent communication skills in English and Tamil
Should be able to listen, understand and communicate well over the phone.
Proficient in Microsoft Outlook, Excel, Word, PowerPoint.
Problem-solver with good time-management abilities.
