FP&A Service Lead

Role title: FP&A and Shared Service Governance Lead 
Function: CSFL
Band: F13
Department: Accounting, Reporting and Controlling (ARC)
Reports to: Global Service Delivery Head of Accounting Reporting and Controlling
Location: VSS - India

Role purpose: 
This is a key leadership role in _VOIS (a captive shared service centre of Vodafone Group) to manage service governance or partner relationship management in Finance Operations organization. This role will also oversee FP&A services offered by _VOIS CFSL FinOps on behalf of Vodafone markets. 

This role will strategically work very closely with Service Delivery Head of Accounting Reporting and Controlling, Service Delivery Head of Working Capital, Group Head of Finance Operations, Market Partner Relationship Manager at market end, Head of FPNA and Finance Business Partners to put in place effective governance between markets and _VOIS. This role will rationalize business operation and standardization of process across Finance functions to have bigger activities penetration in _VOIS. 

Key accountabilities and decision ownership: 

FPA related responsibilities

• Detailed data driven insights to identify focus areas to ensure working capital (cash flow) delivery is on track, issues understood, and initiatives are devised
• Collaborate with FP&A and PRI teams on 9+3 and 9+15 budgeting processes
• Develop insightful and accurate management and financial information to key stakeholders to support business decision making and cost management
• Reporting of actual cash flows and understanding of variances to prior year, prior month, detailed budget and budget

Shared service Governance / Partner Relationship Management (PRM)

• Ensure operational partner reviews are happening, supported with quality material, KPIs, analyses, RCAs, on TOP quality
• Manage partner Communication as per Global communication timeline and MSA
• Drive issue log management: quality Issues.  Manage/govern the entire issue management process & build awareness and usage of the issue management tool
• Regular communication materials published to all partners – (Operational Partner review meeting, Hub Performance Call, Issue log meetings, FOCLT)
• Launch generic comms to our partners on key messages in line with Global Comms guidelines.
• KPI's / Process Performance management: Collection of KPI metrics and investigating the problem areas and presenting these reports to the Finance community (i. Hub level reports, ii. CFO Reports for the LM's)

Finance Operations (Desired)

• Takes accountability for the output of financial accounting processes and procedures, Controls processes performed from _VOIS of the respective market(s)
• Aggregates and provides relevant, accurate and timely financial and management information to relevant stakeholders
• Leadership skills and experience in managing non reporting teams in a complex and changing/dynamic operating environment
• Act as a business consultant in terms of the financial accounting process
• Promotes a culture of proactive continuous improvement of processes, systems, and people
• Ensures the correctness and completeness of all _VOIS owned IFRS Balance Sheet accounts for the market(s)
• Proactive identification, ownership, and coordination for the resolution of any material risks to prevent any financial misstatements for all the _VOIS Balance Sheet accounts and processes
• Identify and highlight any material corrections (over-accrual, under accrual, revenue adjustments, etc.) to financial statements before closing to avoid misstatements.
   

Core competencies, knowledge and experience 
Essential:

• Experience in finance, in-particular in all areas of FinOps, FP&A, either by practical delivery or through oversight
• Very strong cooperation, coordination, communication, and presentation skills
• Analytical-minded, hardworking, innovative, adaptable, team player and leader with broad experience and understanding of performance management
• Drive the implementation of Digital Agenda
• Ability to work in a complex multi-geography environment and under pressure
• Good visualization of issues, advanced PPT knowledge
• Excellent communication skills to ensure a transparent representation of the results, processes and procedures and to influence multiple stakeholders

Experience:  

• Experience in a role with ‘strong impact without authority’ (e.g., project management, functional/dotted line/matrix/cross locational team management) is desirable
• Strong communication skills – ability to tell story behind the numbers
• Key attributes are the ability to conceptualize, visualize, ideate and “think out of the box”
• Resilient self-confident and self-assurance. experience in dealing with persons of other nationalities is as added advantage

Must have technical / professional qualifications:  

• Qualified accountant with 10+ years of experience in financial accounting and management reporting of a global organization
• Experience in Shared service or telecom industry is as added advantage
• A sound understanding of the absolute necessity of compliance with policies, standards and the criticality of an effective controls framework

Direct reports: 35- 40 FTEs
Budget owned: NA

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.