Field Services Team Manager

What makes us Qlik?

A Gartner® Magic Quadrant™ Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.

We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.

TheField Services Team Manager, Sales Operations & AdministrationRole

As part of theSalesOperationsorganization, you will be in a unique position to impact the future direction the companytakes. We support the Sales organization by helping them to achieve their targets. We work closely with other departments such as Finance and Legal, to ensuredeals are booked in time.Our highly collaborative environment means you will be working with a diverse group of talented people continuouslyinnovating andimproving.

What makes this role interesting?

Qlik is a dynamic and innovative company with a high-energy, collaborative culture. We offer a flexible work environment where you’ll have the opportunity to grow professionally and personally. As a Field Services Manager, you will lead a team of seven professionals dedicated to ensuring the governance, availability, usability, integrity, and security of data across the organization. Your work will directly influence key business decisions and drive improvements in sales and revenue generation through accurate and insightful data management.

You’ll play a crucial role in ensuring the smooth operation of the business by maintaining accurate reporting and operational processes. You’ll ensure data is aligned with company standards and identify areas for improvement, all while working in a fast-paced and global environment. We’re looking for someone who is quick to learn, globally minded, data-driven, and thrives in a culture of innovation and fun.

Here’s how you’ll be making an impact:

• Data Support: Provide accurate and actionable data to the Global Sales and Marketing teams, enabling effective sales strategies, lead generation, and order processing.
• Data Integrity: Handle large datasets to cleanse, de-duplicate, and analyze data, minimizing inaccuracies in Sales Territory and Revenue Alignment.
• Monitoring & Process Development: Oversee data quality, address data errors, and introduce more efficient processes for data collection and error reduction.
• Data Quality & Standards: Facilitate the development and implementation of data quality standards, data protection requirements, and organizational adoption strategies.
• Account Accuracy: Ensure newly created accounts align with business standards and update SFDC in accordance with contractual agreements.
• Data Validation: Maintain accurate data in CRM and ERP systems before and after order acceptance.
• System Testing: Participate in testing ERP/CRM systems to ensure database standards are met.
• Sales Prospecting Tools: Leverage tools like 6Sense and Salesloft to drive interest in Qlik products.
• Afternoon Shift: Work in the afternoon shift (1 p.m. IST to 10 p.m. IST) to support global operations.

We’re looking for a teammate with:

• Educational Background: BS/BA/BE or equivalent experience
• Experience: 5+ years in sales operations or data integrity (not exceeding 8 years).
• Languages: Fluent in English; proficiency in French, German, or Japanese is a plus.
• Global Stakeholder Interaction: Experience working with stakeholders across multiple regions.
• Data-Driven: Strong analytical problem-solving, data manipulation, and management skills with a keen business acumen.
• Technical Proficiency: Advanced computer skills, including proficiency in CRM software (Salesforce), business applications (Outlook, MS Word, Excel, PowerPoint).
• Market Research: Experience using tools like LinkedIn, ZoomInfo, 6Sense, and SalesLoft for market research and prospecting.
• Communication Skills: Exceptional written and verbal communication.
• Team Collaboration: A positive team player with a continuous improvement mindset and a passion for learning.
• Organizational Skills: Strong time management, detail orientation, and multitasking abilities.
• Bonus Skills: Exposure to order management tools (e.g., NetSuite) or dashboarding tools (e.g., Qlik, Tableau).

Thelocation for this role is:

Bangalore, India

Apply now and help change how the worldtransforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!

More about Qlik and who we are:

Find out more about life at Qlik on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join usand our values, check outour Careers Page.

What else do we offer?

• Genuine career progression pathways and mentoring programs
• Culture of innovation, technology, collaboration, and openness
• Flexible, diverse, and international work environment

Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs

If you need assistance applying for a role due to a disability, please submit your request via email to accessibilityta @ qlik.com. Any information you provide will be treated according to Qlik’s Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests.

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.

#LI-APAC