About Rentokil PCI
Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil
PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one
pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI
aims to set new standards for customer service having operations across 300 locations in India.
For more details: https://www.rentokil-pestcontrolindia.com
About the Role:
● The role is responsible to identify, source and secure both long term and short-term pest control & prevention business opportunities. The incumbent shall be primarily responsible for the New Sales Productivity, Renewal and Collection as per the assigned targets.
● The person will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.
Job Responsibilities:
Business Development (Sales)
● Get business as per the approved business plan of the branch
● Responsible for sales promotion activities in the assigned territory
● Ensure all Sales KPIs are achieved month on month
● Identify and follow-up with prospective customers and respond to enquiry calls within specific time period
● Maximise conversion of enquiries into orders
● Ensure renewals in line with Company Expectations
● Keep a close eye on the developments & business opportunities in the assigned territory
● Prepare MPG and ensure it’s updated regularly
Customer Service
● Ensure the quality of service delivery
● Maintain good liaison with the customers
● Prepare reports & submit the same on time to the customers
● Attend to complaints & participate in logically concluding them along with Operations and Back office whenever required
● Business Development (Sales)
● Develop new business opportunities & Upselling Opportunities
● Renewals (if assigned)
● Calls/ Survey / Quotations/ PDSA as per Regional plan
● Collection & DSO
● Customer Service
● Timely Invoice Submission
Competencies (Skills essential to the role):
● Good Interpersonal & Networking Skills
● Ability to communicate effectively
● Ability to negotiate with the clients
● Ability to achieve targets
● Computer Skills
Role Type / Key working relationships:
● Field Sales - Individual Contributor Role
● External team- Customers and Customer representative