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About the Role:OSTTRA IndiaTheRole: Facility Executive – Soft ServicesThe Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures.The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets.What’s in it for you: The Facility Executive for Soft Services will manage and oversee all non-technical facility services, ensuring a high standard of cleanliness, security, and general facility upkeep. With 8 to 10 years of experience, the ideal candidate will bring a comprehensive understanding of soft services, operational management, and team leadership to ensure smooth and efficient facility operations.Responsibilities: Soft Services Management: Oversee the delivery and quality of soft services including housekeeping, janitorial services, pest control, landscaping, and waste management.Vendor Coordination: Manage relationships with soft service vendors and contractors, ensuring service levels meet company standards and contractual obligations.Service Quality Assurance: Conduct regular inspections and audits to ensure the highest standards of cleanliness and maintenance are maintained throughout the facility.Budget Management: Assist in developing and managing the budget for soft services, tracking expenses, and identifying cost-saving opportunities.Compliance: Ensure that all soft services comply with relevant health, safety, and environmental regulations and company policies.Operational Efficiency: Implement best practices and process improvements to enhance the efficiency and effectiveness of soft service operations.Team Leadership: Supervise and mentor a team of soft services staff, including hiring, training, and performance management.Customer Service: Address and resolve any facility-related issues or complaints from employees or tenants in a timely and professional manner.Reporting: Prepare and present regular reports on service performance, issues, and resolutions to senior management.Emergency Response: Manage and coordinate soft services response to emergencies or special events, ensuring minimal disruption to facility operations.What We’re Looking For: Education:Bachelor’s degree in Facilities Management, Business Administration, Hospitality Management, or a related field.Experience:8-10 years of experience in facilities management with a focus on soft services, including supervisory or managerial roles.Skills:In-depth knowledge of soft services operations and best practices.Strong leadership and team management skills.Excellent communication and interpersonal abilities.Proficiency in facilities management software and Microsoft Office Suite.Effective problem-solving skills and attention to detail.Ability to manage budgets and vendor relationships.The Location: Gurgaon, IndiaAbout Company Statement:OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimisation services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimise processing to drive post-trade efficiencies. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms, connected using powerful integration and transformation capabilities.About OSTTRACandidates should note that OSTTRA is an independent firm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global provides recruitment services to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts.OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement.Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at www.osttra.com.What’s In It For You?Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.Our benefits include: Health & Wellness: Health care coverage designed for the mind and body.Flexible Downtime: Generous time off helps keep you energized for your time on.Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries-----------------------------------------------------------Equal Opportunity EmployerS&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf-----------------------------------------------------------20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)
