AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies.
Candidate Focus & Challenge
The purpose of the facilities department is to provide uninterrupted services to the business to conduct their operations. For providing such a service, this department must ensure all the equipment in the facility runs with zero breakdowns.
This role will lead the facilities department and provide direction, organization, and planning for the gamut of activities this team is expected to deliver. This role will manage the third-party integrated facility management (IFM) company and ensure the FM partner performs as per the SLAs agreed upon between the vendor and the marketing company.
Roles and Responsibilities:
Responsible for ensuring service delivery for facilities management services within the marketing company. This role will oversee facilities operations, including but not limited to technical/soft services, security, cafeteria, transport, domestic & international travel, statutory compliance, audits, vendor management, procurement, finance, events, parking management, and guest relations.
Must be an experienced and dynamic professional who excels within an entrepreneurial culture—providing vision, leadership, and communication. They should have a passion, in-depth knowledge, and operational experience in Real Estate and Facilities Management Operations.
Must have managed large teams deployed across different buildings and cities.
Will be responsible for strategy and operate at a tactical level, acting as an internal ambassador, mentor, analyst, solutions architect, implementer, and cost controller.
Will be responsible for building relationships with all internal/global and business stakeholders. Partnering with key vendors and internal business partners is critical to operating within a fast-paced and complex environment.
Must drive cost management in their portfolio—review and agree on budgets and ensure adherence by working with procurement and service providers to achieve best-in-class service and reduce delivery costs where possible.
Must have a detailed understanding of the real estate portfolio and business operations. They are empowered to deliver results independently but in collaboration with internal stakeholders (e.g., Projects, Design, Finance, Legal, HR, etc.).
Demonstrates sound business judgment and makes high-velocity decisions to continually raise the bar for the employee experience. • Works with internal and/or external partners to ensure facilities and/or programs align with organizational objectives.
Oversees modifications, expansions, and significant post-occupancy projects, collaborating with the Workplace Strategy & Innovation team and vendor partners to meet project scope and manage communication with key stakeholders.
Key Responsibilities:
Develop and manage strong relationships with key business stakeholders. Communicate site strategies to stakeholders and translate feedback into actionable tasks. Serve as the primary point of contact for business customers in all facilities operations matters.
Provide direction to facilities management teams (direct reports and outsourced vendor teams) who manage the facilities operations for the marketing company.
Accountable for ensuring IFM vendors deliver best-in-class facilities management services. Provide management, direction, monitoring, and evaluation of performance and delivery against the agreed KPIs with the IFM vendor partner.
Ensure the infrastructure and assets are well-maintained, ensuring facilities are safe and well-functioning.
Accountable for ensuring transport vendors deliver best-in-class employee transport services. Manage, direct, monitor, and evaluate performance and delivery against agreed KPIs.
Accountable for managing travel agents engaged for international and domestic travel.
Experience and Requirements:
15+ years of professional experience, with a sizable portion demonstrating success in managing facilities of more than 200,000 SFT in a multi-tenant environment.
Demonstrated experience as a leader with 7+ years of senior management responsibilities.
Extensive experience in building and managing high-performing teams. • Bachelor’s degree in a related field.
Proven track record of championing speed, flexibility, and cost-efficiency in the face of rapid change and heavy workloads.
Highly proficient in collaboration and productivity software, including Microsoft Office.
Excellent verbal and written communication skills, with a proven ability to lead cross-functional teams through influence rather than direct management. • Strong interpersonal skills.
Comfortable with legal terms and structures for standard commercial contracts. • Self-starter who sets aggressive goals and consistently delivers results.
Demonstrated ability to think strategically and execute tactically. • Strong resource management and program management skills. • In-depth knowledge of maintenance systems. • Strong understanding of governing laws and regulations. • Excellent attention to detail, organizational skills, and problem-solving abilities.
Desirable Skills & Experience
Certified Facility Management Professional / Certified Facility Manager from International Facility Management Association
Diploma in Occupational Health & Safety
Why AstraZeneca?
At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.
Date Posted
Closing Date
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.