Job Requisition ID #
Position Overview
The Export Customer Screening Analyst plays a vital role in safeguarding Autodesk from export and trade compliance violations while ensuring timely customer access to Autodesk Products. This position collaborates closely with the Global Trade Compliance department to screen transactions and prevent sales of high-technology products to sanctioned individuals, outlaw states, or nefarious entities. The Analyst supports the Global Trade Compliance team by identifying and reviewing flagged customers or transactions and contributes to maintaining and updating procedural guidelines for the Export Customer Screening team.
Responsibilities
Compliance Screening: Independently address and resolve export compliance alerts by thoroughly reviewing customer information against Autodesk’s Export Compliance screening system (Oracle OWS)
Urgent Resolution: Act with urgency to resolve Export Compliance blocks on open customer quotes and orders
Research and Investigation: Assist in researching and investigating current and potential customer accounts, including company and industry scope, and document their proposed usage of Autodesk products and services
Decision Making: Clear export compliance order blocks or confirm denial of sale based on research and Export Compliance status. Document findings and update the Customer’s Export Control status in Autodesk systems (Salesforce / OWS / other)
Daily Operations: Handle multiple software systems simultaneously, manage a backlog of Export Compliance Alerts, and reference customer data in our CRM system. Utilize tools like Google, Dow Jones, US Bureau of Industry and Security, US Department of State articles, and other government-issued watchlists
Pre-Screening Activities: Guide Autodesk Sales efforts on potential customer opportunities through pre-screening activities
Documentation and Follow-up: Collect legal documents such as Letter of Assurance or End Use Statement from prospective customers. Investigate and resolve system sync or other errors between Autodesk transaction systems
Data Analysis and Process Improvement: Analyze data to develop data-driven suggestions for process improvement. Update policies, procedures, work instructions, and internal documentation
Escalation and Support: Escalate complex cases to the Lead Export Compliance Analyst, who may further escalate to the Global Trade Compliance or Legal resource. Respond to inquiries about an order’s export compliance status from internal Autodesk Client Services staff
Regulatory Compliance: Ensure compliance with all current regulations regarding the sale of Autodesk high-technology products. Exercise the ability and confidence to deny a sale that may violate US, EU, UK, or similar Export law and document the reasoning
Effectively manage time-sensitive tasks with multiple software systems open
Review and resolve Export Compliance alerts generated by screening customers against watchlists
Research and resolve pending customer orders placed on Export Control Block
Participate in pre-screening activities for Autodesk Sales opportunities
Follow-up on legal documentation from prospective customer companies
Investigate and resolve system synchronization errors
Analyze data and suggest internal process improvements
Update policies, procedures, and work instructions
Escalate complex cases and respond to internal inquiries about export compliance status
Minimum Qualifications
Strong research and analytical skills
Ability to work independently and with a sense of urgency
Proficiency in using compliance and CRM systems (e.g., Oracle OWS, Salesforce)
Excellent communication skills for documenting findings and collaborating with team members
Confidence to make compliance-related decisions and say “no” when necessary
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
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