Administration, configuration, and enhancement of the Celonis platform, ensuring that it supports the discovery, documentation and optimization of business processes across the company.
Implementation and optimization of end-to-end processes such as: Source to Pay, Accounts Payable, Master Data, Accounts Receivable and Order to Cash across multiple source systems
Creation and enhancement of management and business relevant process flows, process analyses and execution apps within the “Process Mining” and “Process Documentation” area
Taking over the Project lead role of Process Mining implementation projects
Tasks and Responsibilities:
Close collaboration with the business to understand their challenges, business scenarios and business processes
Analyzing business needs, providing expertise on possible solutions and implementing & deploying those solutions to the customer
Make use of the full potential of Celonis EMS to identify process improvement opportunities
Technical maintenance of the Celonis infrastructure, ensuring optimal performance, data security, and data integrity.
Support training initiatives to the Process Excellence user community and provide guidance in best practices in process analytics and troubleshooting assistance as needed
Stay updated on the latest trends in Celonis and Process Mining in general to recommend and implement enhancements
Assist in building up an active Process Excellence community
Establish technical connection to additional source systems
Taking over the Project lead role of Process Mining implementation projects
Prepare, maintain and update of new and existing support documentation
Support in managing and controlling of external service providers
Qualifications and Education:
Bachelor's or Master's degree in Business Information Technologies, Computer Science, Business Informatics, Business Administration or a comparable degree program
Minimum of 3 years of professional experience especially in Process Mining or Process Analytics
Minimum 2 years of experience in SAP – ECC systems with knowledge of at least 2 business processes (P2P, AP, AR, O2C etc.) and related Source System datasets
Excellent analytical and problem-solving skills
Good communication skills and the ability in supporting business together with a deep understanding for customer needs
Team player by contributing, learning and sharing new knowledge and ideas
Good knowledge of moderation and presentation techniques
Experience with agile methodologies (e.g. Scrum, Kanban)
Ability to work effectively in a globally dispersed team and business partners
Highly developed and proven understanding of Process Mining concepts, ETL technology, etc.
Deep understanding of business processes such as Order-to-Cash, Source-to-Pay, etc. and their typical improvement potentials
Familiarity with business process modeling notations, ideally BPMN 2.0, is a PLUS.
Extensive knowledge and hands-on experience with at least one Process Mining & Business Process Management tool (e.g., Celonis, SAP Signavio, ARIS). Certification is a PLUS
Strong technical knowledge especially with SQL in regard to data transformation & analytics as well as database technologies, ETL, and programming (JavaScript, Python, R)
Experience working with SAP ECC & S/4HANA
Fluent in English is a must (written and spoken)
Additional languages are an advantage but not essential
Flexible working schedule with late night/early morning support hours if needed
