Operations Management
Oversee the receipt, storage, and dispatch of goods in an organized manner.
Ensure smooth running of day-to-day warehouse activities, ensuring optimal space utilization and stock rotation.
Supervise the picking, packing, and shipment of goods according to customer specifications and delivery schedules.
o Regional P & L management
Ensure zero debits from customer.
Avoid productivity loss in Ops to sustain margins.
Ensure P & L in line within budget
Customer relationship Management
Support in customer based on timely need.
Resolving customer queries and sending reports timely.
Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager