Ensuring proper documentation related to s/line, customs, and Railways
To ensure compliance related to customs & railways.
Ensuring Proper Customer Correspondence and relationship
Ensuring Operational KPIs are achieved.
Position impact
Customer satisfaction
Operational requirements
Rail operations
Rail Operational Safety
Inter/Intra/External dept communication and relationships
Key responsibilities
Providing Rail planning to Indian Railway / Head Office daily basis at 0630 hrs.
Checks import forecast with line on day-to-day basis and same update to our office.
Regular follow up with line office/surveyor for SMTP (ready) and if ready then collects from their office and update in our system (Excel, RFS)
Proper updating of SMTP received from shipping agents.
Checks with our Carrier Bond amount and match with customs EDI system (Credit/Debit) after updating of SMTP
Must circulate the backload plan to terminal, before train reaches to Ahmadabad
Responsible 24x7 for taking follow up of train operation
Continues follow up with terminal after train placement for unloading containers and after unloading give backload information to railway for approval
Must update train details in Railway FOIS system with 2hrs of completion for RR (Rail Receipt) generate
Facilitating Rail Placement, Rail Loading & Discharge operations and Rail Removal for achievement of optimum rail productivity levels and reliability of service to customers.
Contribution in fulfillment and compliance of DP World Legal / statutory and operational requirements.
Team building
Contributing to continuous improvement.
Contributing for the meeting of Business/Operational targets and objectives.
Proper Updating and database management on Rail operations front.
Adherence to policies and procedures of the department.
Ensuring Custom formalities and custodianship is maintained.
Ensuring safe and correct working practices.
Timelines set up are achieved.
Limits of authority
Rail Operational Procedure
Safety Procedure.
QUALIFICATIONS & COMPETENCIES
Graduation
Good interpersonal skills / etiquettes for effective and efficient communication.
