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Become an integral part of our transformation team! Each day will be unique – bring a positive attitude, entrepreneurial spirit and get ready to roll up your sleeves. This position is an essential part of our Payments Technology function and will have exposure to several aspects of running a banking office.


As an Executive Director of Project Execution within Corporate & Investment Banking’s Payments Technology function, you'll lead high-performing teams in envisioning and creating complex technology solutions across the firm. This prominent position combines strategic thinking – about industry trends, firm-specific initiatives and relevant technology – with a deep understanding for how to develop and implement programs that can be rolled out globally, and across multiple lines of business. In this role you will run strategic programs for the Middle-East Africa region and oversee Payments Investigation transformation program, a transformational program to shape the foundational structure that enables the region’s Payments Technology to deliver world class platforms and services including establishing a strong technology presence in the region. In this role, you will be partnering with our Leadership team, Product Owners and Technologists around the world to create and manage best in class strategic programs. These programs and workstreams will be focused on executive communications, data driven organizational decision making, perfecting processes and tooling, steering senior level governance programs, and supporting diverse cultural initiatives.


Job Responsibilities:


  • Develop and implement strategic technology transformation programs for Payments Technology, aligning with business/organizational goals.
  • Responsible for Middle-East Africa regional Payments technology transformation and global Payments Investigation platform transformation, inclusive of managing day to day operational strategies and optimizing existing team processes  
  • Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
  • Demonstrate critical thinking, creativity, communication skills, and project management experience to inspire impactful change across our organizational teams
  • Prepare and deliver data-driven recommendations and supporting materials to support executive and key stakeholder decisions
  • Collaborate with leadership and key stakeholders and cross functional teams to develop and implement initiatives to drive program/process optimization and organizational efficiency
  • Driving synergies on current and new projects across all seniority levels and any lines of business or corporate function and if required external partners and regulators.
  • Champion continuous improvement by steering agile practices, identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies
  • Champion globally inclusive cultural initiatives focused on promoting Diversity, Equity, & Inclusion

Required qualifications, capabilities, and skills


  • Formal training or certification in technology, plus Project/Program Management and 10+ years applied experience. In addition, 5+ years of experience highly collaboration with technologists to manage, anticipate and solve complex technical items.
  • Experience in a COO or Chief of Staff role 
  • Expert knowledge in all business processes across an entire line of business, as well expertise in other lines of business and technology disciplines. 
  • Track record for managing large and complicated technical programs requiring cross collaboration
  • Experience in program/project/technology management, consulting, operations, or a combination of these
  • Excellent verbal and written communication skills with the ability to collaborate and work with senior leaders. With excellent analytical skills with experience taking complex and ambiguous information and refining it into meaningful content and clear action plans
  • Strong critical thinking and creative problem-solving skills (e.g., identifying trends, patterns, and root cause analysis using a diverse toolkit to address the root cause)
  • Ability to establish and build strong relationships and partnerships across cross-functional teams
  • Ability to influence, organize, collaborate and direct people across various seniorities, teams, and departments
  • Commitment to diversity, ethical, accountable, and transparent leadership
  • Desire to take on increasing management responsibility and target state ownership

Preferred qualifications, capabilities, and skills


  • Work Experience in a global bank or financial institution with experience in data analysis and budget management
  • Previous experience in Technology centric role requiring collaboration with global teams
  • Nimble business mind, focused on developing creative solutions.
  • Strong project-reporting skills, with focus on global and interdepartmental communications

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.



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