Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Executive AssistantThe Executive Assistant will support the senior leaders of the Franchise and Legal solutions Technology organization. The incumbent will help to set the tone for the team, and so a high energy, creative, outgoing “people person” with strong trust is desired. The role includes performing general administrative duties such as telephone coverage, scheduling of meetings, travel arrangements, expense reporting, calendar management, copying, ordering supplies, and maintaining department records including the departmental budget and contract administration support.
Role:
• Responsible for all administrative and operational activities, which includes, but is not limited to scheduling complex in-person and virtual meetings and conference calls across time zones, global travel arrangements confirming visa and other travel requirements, project management support, expense reporting, departmental record keeping, and managing supplies
• Developing and/or preparing correspondence; reports, presentations or other key communication materials for the team; may research special topics as needed
• Manages internal and external inquiries by screening calls, answering questions, and redirecting to appropriate personnel
• Coordinates logistics for more complex meetings/activities, i.e., internal and external meetings including various business events and handling ad hoc projects where assigned.
• Uses discretion and care on a regular basis when working with sensitive/confidential data pertaining to the department or Mastercard
• Works as a team with other Executive Assistants in Mastercard to ensure alignment and operational coverage, serving as an administrative liaison with others inside and outside of the company
• Organize and oversee special projects, ensuring timely completion and attention to detail.
• Maintain department records and documents, ensuring accurate and up-to-date information.
• Implement organizational systems and process improvements to enhance overall efficiency.
All About You:
• Impeccable attention to detail, with the ability to catch and resolve errors proactively.
• Demonstrated ability to work independently, making informed decisions and prioritizing tasks effectively.
• Strong communication and interpersonal skills to collaborate with colleagues and stakeholders at all levels.
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Proficient in using office software and tools to streamline workflow.
• A motivated and detail-oriented professional looking to contribute to the Mastercard mission and support the team objectives.
• A team-player who thrives in a fast-paced environment and can demonstrate the ability to manage several tasks simultaneously while maintaining high attention to detail.
• A critical thinker willing to explore and develop process improvements to streamline team operations, organization, and increase bandwidth and efficiency.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
