About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
About the role
Provide support and clerical expertise to Executive Office and respond to guest and employee inquiries in an efficient, courteous and professional manner to achieve maximum satisfaction while complying with all Four Seasons’ policies.
What you will do
Perform administrative tasks such as typing, filing, copying, faxing, opening and sorting mail, coordinating appointments for General Manager and Hotel Manager and answer telephones according to Four Seasons standards .
Set up and maintain an organized work area and file storage system (paper and electronic files, tracing).
Prepare written correspondence on behalf of General Manager and Hotel Manager..
Co-ordinate matters related to Home Office (Toronto) and Corporate Office (Singapore)
Maintain and optimize the Executive Office appointment schedule. Coordinate and prioritize meetings and updates while giving 'equal time' to all. Prepare daily briefing and general meeting files .
Handle any guest requests to the Executive Office with urgency and ensure appropriate follow-up is done.
Handle travel arrangements and hotel reservations for the Executive Office and VIP guests.
Maintain an 'warm and welcoming' image of the Executive Office to guests and employees alike. Promote a harmonious and professional work culture among employees and managers.
What you bring
Excellent organizational and communication skills, details oriented approach and time management capabilities
Strong work ethic, confidentiality and ability to anticipate needs are also required for this position. The ideal candidate has a high level of professionalism and will also set an example of all administrative employees in terms of manner and work organization.
Proficiency in operating computer equipment and software, in particular Word or Excel.
Reading, writing and oral proficiency in English language.
Minimum of one year experience in a similar position.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Dream Stay at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals