Enterprise Sales Account Manager

Job Description

Job Description

As an Aftermarket Enterprise Sales Account Manager, you will be responsible for driving sales and revenue growth in the aftermarket segment of our enterprise business. This role requires a strategic approach to identifying and engaging with potential clients, understanding their needs, and offering tailored aftermarket solutions that add value to their operations which includes sales and creation of opportunities for Agilent's regional strategic customer base, Lab wide services (LWS), Laboratory Business Intelligence (LBI), Multi-Vendor Services (MVS), Compliance & consultancy services. You will work closely with cross-functional teams including marketing, product development, and customer support to ensure client satisfaction and retention.

Key Responsibilities:

• Sales Strategy Development: Develop and execute a comprehensive sales strategy to drive aftermarket revenue growth within the enterprise sector.
• Support sales team members throughout full-cycle of enterprise sales process (i.e. new account development, preparing presentations, price quotes, responding to RFPs, etc.)
• Client Engagement: Build and maintain strong relationships with key decision-makers and stakeholders in target enterprise accounts development and service priorities to maximize productivity and efficiency. Identify client needs and pain points to effectively position aftermarket solutions.
• Solution Selling: Understand the full range of aftermarket products and services offered by the company and articulate their value proposition to clients. Customize solutions to meet the specific needs of each client.
• Pipeline Management: Manage the sales pipeline, from lead generation to closure, using CRM tools and processes. Track and report on sales metrics and KPIs to monitor performance and identify areas for improvement.
• Collaboration: Collaborate with internal teams, including product development, marketing, and customer support, to ensure alignment of sales efforts with overall business objectives. Provide feedback from clients to inform product development and marketing strategies.
• Market Analysis: Stay informed about industry trends, competitor activities, and market dynamics related to aftermarket products and services. Use this knowledge to identify opportunities for growth and innovation.
• Training and Support: Provide training and support to sales teams and channel partners to enable them to effectively promote aftermarket solutions and maximize sales opportunities.
• Customer Success: Ensure high levels of customer satisfaction and retention by delivering exceptional service and support throughout the sales process and beyond.

Qualifications

Bachelor’s or master’s Degree or equivalent

7-10 years of business development, account management or consulting experience preferably Life Sciences

Proven ability to lead large teams & Project management experience

Excellent oral and written communication skills to present complex value propositions to client's senior executives

Laboratory experience or experience in selling instruments for laboratories is required.

Experience in a tech, business intelligence or consultancy/advisory firm is a preferred as well as experience with large scale change management, transformation programs are a plus.

Experience in Analytical Lab/SaaS solutions and understanding the end-to-end sales, customer relationship and asset life cycle management experience lifecycle.

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.


Travel Required50% of the TimeScheduleSchedule:Full timeShiftDayDurationNo End DateJob FunctionSales