Enterprise Release Manager

Are you passionate about the chance to bring your extensive Delivery experience to lead Digital Releases through complex, full life cycle implementation in a world class company?  The Digital technology Team is looking to add a Enterprise Release Manager to a well-established global digital team.  This position requires someone who is a passionate learner, an independent thinker, works well collaboratively across multiple disciplines, and is comfortable working with a variety of people.  This is a chance to get in and make an immediate impact transforming the way our customers interact with us digitally as we shape the next generation of an enterprise-wide Unified Experience.  Your work will be managing the release plan, coordinate the release process, track release requirements, and facilitate release decisions. 

About the Role
In this opportunity as Enterprise Release Manager, you will:

• Work in a collaborative team-oriented environment, share information, value diverse ideas, interact with business & technical partner with cross functional and remote teams
• Continuously update yourself with next generation release methodologies, release tools, and contribute to process improvements across programs
• By respecting individuals & Interactions, collaborating with technology leaders, responding to change quickly, & deploying working software as expected by the organization
• Articulate complex issues to leadership, and share ideas, participate in discussions respectfully, and exhibit strong listening skills
• Responsible for ensuring multiple products release simultaneously across multiple applications for Digital
• Ensures timely and accurate completion of all release reporting including milestone, feature status and other reports, as requested. 

About You
You're a fit for the role of Enterprise Release Manager, if your background includes:

• Bachelor's degree or higher level of education, or equivalent experience
• Multiple years of experience in the Release Management or Environment Management function
• Experience working with virtual teams both vendor and internal employees
• Proven experience delivering software using an Agile/Scrum methodology
• Familiarity with Service Now and ADO
• Strong leadership, project management, time management and problem-solving skills
• Excellent written and verbal communication skills
• Maintain Master Release Plan for all TR Digital Workstreams: Marketing, E-commerce, Customer Success and Shared Capabilities – manage any change introduced within release cycles – keep all stakeholders informed – document risk
• Work with Development Managers, Technical Project Managers and Product Owners to track specific release requirements throughout the development life cycle
• Work with the Quality Assurance Team to ensure all metrics are captured during both current and regression sprints
• Conduct Mid-Sprint Review Sessions
• Develop Release Readiness Content - facilitate Product Release Decisions (e.g. go/no go decisions based upon release quality and risk profile)
• Coordinate release deployments and code cuts with our Development Operations Team: Release Calendar Alignment, Change Requests, Off-cycle request, hotfixes, etc. 
• Focus on continuous improvement activities associated with Release Management Practices (e.g. additional automation, process improvements, lessons learned, etc.)
• Maintain release and deployment procedures – ensure all personnel are trained on expected processes
• Act as a Technical Project Manager – Internal Infrastructure Projects – Support overall Delivery Effectiveness Process Improvement Efforts 
• Represent Release Management Practices via SDLC Committee
• Assist with “root cause” analysis when failures occur during release process
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What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

  
  

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

  
  

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

  
  

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

  
  

• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

  
  

• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

  
  

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.