At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.
Job Description Summary:
What you need to know about the role:
As a Software Development Manager for the PayPal Technology Team, you will be a part of a Customer Success Platform Engineering group that designs and engineers highly scalable multi-tenant CS platforms. You will be responsible for leading a team of engineers in design, development, test, and deployment of a range of products on salesforce platforms. A successful candidate will have an established background in developing backend and frontend applications, a strong technical ability, excellent project management skills, great communication skills, and a motivation to achieve results in a fast-paced environment.
Job Description:
Meet our team:
Our CSP engineers work together as a lean & collaborative team to enable high productivity and impact on the business. We’re immensely passionate about code quality and constantly finding new ways to perfect our processes and product. We’re looking for a highly talented Salesforce Engineer manager to satisfy the needs of our customers.
Your way to impact:
- This job is intended to support the business in the area of customer service platforms that runs on the Salesforce cloud.
- Have strong business and technical vision and the ability to communicate this vision to multiple stakeholders.
- Be customer focused and passionate about providing world-class solutions for millions of customers across the world.
- Sense evolving business trends and translate them into needs into technology solves.
- Exhibit strong leadership and exceptional technical skills.
- Constantly look out for discovering new value by means of innovations, new processes, methodology, product capabilities, patents and more.
- Be willing to represent PayPal and the team within internal and external forums.
Your day to day:
- Lead a team of smart Salesforce engineers to execute business critical projects along with engineering excellence initiatives in a timely manner, such as automated release process, load and performance test, technical project proposals, innovative ideas to bring down the running cost of the project, etc.
- Manage the day-to-day activities of the engineering team of engineers within an Agile/Scrum environment.
- Management of departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team.
- Work closely with the engineers to architect and develop the best technical design and approach.
- Report on the status of development, quality, operations, and system performance to management.
- Perform R&D to strategize for the long-term vision to bring in the best and most modern tools and technologies and recommendations backed with data to influence management to take the right long-term decision
- Promote a culture of continuous learning, knowledge sharing, and innovative solutions within the organization.
- Lead proof of concepts and technology/tools evaluation for new initiatives.
- Should be able to lead a team that is working on multiple modules in parallel. Guide the team members in mapping the business requirements to technical capabilities present in Salesforce.
- Ability to review effective designs for complex problems using system design concepts.
- Take ownership of planning application changes, new release features, performance optimizations, etc.
- Create and maintain the application standards, coding best practices, involved in code reviews, etc.
- Integration of Salesforce with multiple internal PayPal applications as well as with third-party applications.
What do you need to bring:
- Bachelor/master's engineering degree in computer science or other related streams.
- At least 12+ years professionalexperience and 4+ years of relevant software engineering manager experience in Salesforce platforms with good knowledge of LWC, Apex and Service Cloud.
- 5+ years hands-on experience in building Salesforce based systems.
- Successful candidates will be strong leaders who can prioritize well, communicate clearly, and have a consistent track record of delivery.
- Responsible for the over-all systems development life cycle of a key services and applications.
- Management and execution against project plans and delivery commitments.
- Manage the day-to-day activities of the engineering team of engineers within an Agile/Scrum environment.
- Management of departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team.
- Work closely with engineers, architects, product, and other stakeholders to deliver the best-in-class technical design, solutioning and strategies.
- Report on status of development, quality, operations, and system performance to management.
- Perform R&D to strategize for long term to bring in the best and most modern tools and technologies and recommendations backed with data to influence management to take right long-term decision
Additional Job Description:
Subsidiary:
PayPal
Travel Percent:
0
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:
Click Here to learn more about our culture and community.
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visit https://www.paypal.com , https://about.pypl.com and https://investor.pypl.com.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
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