Engineer -VMware and Storage

Engineer -VMware and StorageThis role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.

What you’ll do:

• Admin, Operate and Manage vSphere Datacenter.

• Experience in ESXi and vCenter upgrades.

• Experience in ESXi command line interface.

• Experience in vCenter Appliance vPostgres database.

• Experience in vCenter HA, DRS, and other cluster features.

• Experience in Virtual Machine operations and configurations.

• Experience in vSphere Authentication, and Certificate Management.

• Experience in vSphere Performance Monitoring, Performance Chart, and esxtop.

• Experience in vSphere Networking, Standard Switch, Distributed Switch (DVS).

• Experience in vSphere Storage, iSCSI, FC, Software iSCSI, RDM configurations.

• Experience in vSphere security and ESXi hardening.

• Strong knowledge on Physical Network and Storage technologies.

• Experience in log analysis and RCA.

• Experience in Network troubleshooting, packet capture using pktcap and Wireshark.

• VMware PowerCLI knowledge and scripting experience.

• Good knowledge on VMware SRM and vSAN.

• Good understanding on DHCP, DNS and Active Directory.

• Basic knowledge on Linux Operating Systems.

• Resolve customer’s issues via telephone, email, or remote sessions.

• Identify and escalate issues in a timely manner to vendor according to process guidelines.

• Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues.

• Collaborate with other technology teams in diagnosing and isolating the cause of complex issues.

• Maintain quality on case documentation, SLA timeframes and operational metrics.

• Performs within the Productivity Measure of the team (scorecard).

• Handle Problem Management, Post Incident Reviews and RCA.

What you need to bring:

• Bachelor’s degree in Engineering (or Equivalent).

• Minimum 8 years of relevant experience in Enterprise Managed Service environment.

• Certification on the latest tracks like VMware VCP, RHCSA, CCNA, ITIL is an added advantage.

• Flexible to work in 24/7 support environment.

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

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Job:

Services

Job Level:

Expert

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.