You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Job Requirements:
·Extract insights from data using SQL or Python in a in-house or Google Cloud environment. Provide the results in actionable, simple, and impactful formats to business partners.
·Identify and analyze data discrepancies and data quality issues and work to ensure data consistency and integrity.
·Partner with Product to develop insights to enhance their products, including customer behavior/usage studies or product diagnostic analyses which will be used to drive larger team’s decision strategy and project requirements
·Conduct deep dives to understand trends, generate, and present actionable insights. Create, enhance, and maintain monthly reporting for Acquisition Product performance tracking.
·Gather, sanitize, and preprocess extensive datasets from various sources, and perform exploratory data analysis.
·Implement appropriate ML algorithms – regression, classification etc. Experience in Coding, Supervised and Unsupervised
·Develop predictive modeling that will enable the right acquisition trends and customer retention and growing diverse representation.
·Proficiency with ML frameworks and libraries – Tensorflow, scikit etc.
·Develop and maintain dashboards, reports and visualizations to communicate key findings and insights to stakeholders to enable data-driven decision-making.
·Understanding of statistical and experimentation concepts such as distributions, regression, confidence, correlation, significance, P-value, T-tests, etc
·Experience with data visualization tools (Tableau, PowerBI, matplotlib, etc.), with strong ability to communicate complex findings
Minimum Qualifications
·Bachelor’s or Master’s degree in Statistics, Economics, Mathematics, Engineering or related analytical field
·Proficiency in data manipulation and analysis using SQL, Python, R or the equivalent
·Demonstrate creativity, curiosity, and passion for dealing with large amounts of data and converting it into valuable, actionable information.
·Experience with SQL, Python, or other scripting languages.
·Experience with Excel, Power BI, or Tableau.
·Collaborate effectively and work closely within a coordinated team environment.
·Excellent written and verbal communication and comprehension skills.
·Quantitative and qualitative analytical skills with the ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
·Able to present results of analysis to non-technical audiences with experience in crafting presentations with effective data visualization.
·Strategic thought leadership and strong critical thinking and analytical skills.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.