Engineer II - Cloud Operations & Security

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.

 Duties & Responsibilities:

• Help operate our highly available, scalable, SaaS platform hosted exclusively in AWS. As a member of cloud ops-sec team in Pune, you will be the first point of escalation for issues in the AWS environment / platform.
• Analyse, Diagnose, and Remediate incidents in the Accelya Offer/Order platform hosted in AWS. Perform Root Cause Analysis. And highly leverage Datadog, Kibana, and AWS logs to perform your analysis.
• Proactively suggest recommendations to improve operational processes and platform resilience.
• Utilize Infrastructure As Code for Deploying configuration changes to environments.
• Adhere to enterprise change control processes & procedures.
• Work with Cloud security team to ensure environment changes comply with existing compliance policies and standards.
• Support the L2 and L3 teams with tasks as assigned.
• Educate teams on the implementation of new cloud-based initiatives, providing associated training as required
• Employ exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity
• Manage automations
• Design reusable systems/processes (e.g. code, automation) that are accessible to non-
  technical users
• Work regular shift assignments in a demanding escalatory support environment.
• Adhere to least privilege RBAC operational model.

Knowledge, Experience & Skills:

• Bachelor’s degree (or higher education) in computer science, information technology, or mathematics
• 2-3 years of experience with AWS
• Process Automations (scripting), CI/CD, Infrastructure as code
• Proven ability to collaborate with multi-disciplinary teams of business analysts, developers, data scientists, and subject matter experts
• Architecting, designing, developing, and implementing cloud solutions on AWS platforms is a plus
• AWS certifications are a plus
• Knowledge of web services, API, REST, and RPC

Tools

• Public Cloud AWS, AWS CLI, Jenkins, Gitlab, Terraform, Spinnaker, Jira, Confluence.
• CI/CD hands-on experience
• Windows OS and Linux OS
• Languages/Frameworks: PowerShell, Bash, Python
• Bonus: Docker, Packer, Kubernetes, C/C++, Azure APIM, Akamai

What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!