Engineer I - End User Technology Operations

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.

Monitor and maintain the performance of end-user technology systems, including hardware, software, and network components. Respond to and resolve operational issues related to end-user technology, ensuring minimal disruption to users. Assist with the deployment, configuration, and maintenance of end-user technology solutions. Perform regular system checks and updates to ensure technology systems are up-to-date and functioning correctly. Document operational procedures, issues, and resolutions to support knowledge sharing and process improvement. Collaborate with IT teams to address and resolve operational challenges and improve technology operations. Participate in planning and execution of technology upgrades and enhancements.

What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!