Employee Services Specialist

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position is required to effectively respond to state agency inquiries received via the Equifax CaseBuilder application regarding US Unemployment Claims through collaboration between business management and third-party vendor - Equifax.He/She reviews Equifax CaseBuilder several times per day to respond to any new Requests for Information (RFI), Decisions, and Hearings. He/She coordinates with UPS management daily to obtain relevant information/documentation requested by Equifax. As Equifax needs first-hand knowledge regarding the employee’s termination, he/she also utilizes existing systems such as Workday, Automated Employment, and myHR to obtain the required documentation.Responsibilities:

• Coordinates with UPS management through email, chat, and call to obtain supporting documents about employee termination
• Provides first-hand knowledge about employee's termination to Equifax
• Ensures information is uploaded in the Equifax application timely

Other crtieria's:

• Bachelor's or Master's Degree in Human Resources preferred
• Excellent verbal and written communication skills
• Analytical and decision-making skills

Employee Type:
 

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.