Employee Experience Senior Lead

Entity:

People, Culture & Communications

Job Family Group:

Communications & External Affairs Group

Job Description:

At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As we transition from an oil company to an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused.
 

We’re investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement.
 

We’re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you.
 

The Employee Experience Senior Lead leads bp's internal employee experience programmes, current programmes include (but are not limited to) employee focus groups, monthly spotlight surveying as well as lifecycle listening (e.g. new hire and leaver surveys).
 

The lead works closely with business stakeholders and subject matter experts across bp including Communications, Talent, Engagement (DE&I, Wellbeing), Transformation organisations and more.

The employee insights team focus on the experience of employees throughout their lifecycle at bp - through both quantitative and qualitative methodologies. The outputs help inform bp leadership, decision making and engagement initiatives, as part of bp’s global continuous ‘listening’ strategy.
 

The role sets the strategic direction for programmes aligned to internal listening and external best practice working with the Employee Insights Lead to deliver the global strategy for the Voice of the Employee.
 

What you will do:

• Leading and developing a small to support execution of bp’s continuous lifecycle listening, and bp’s annual survey.
• Supporting delivery a variety of research programmes, often with tight deadlines and high strategic value for bp.
• Collaborate with the employee listening and advanced analytics team to integrate analyses into insights to better support storytelling and help drive change and engagement.
• Work in collaboration with PC&C CoEs (Comms, Talent, Engagement, etc.) to ensure that insights are integrated into action planning of initiatives, internal campaign themes and messages.
• Support management of our survey / dashboard platform (Qualtrics) and our internal digital partners to deliver a better integrated product across data and technology.
   

What you will need:

• Proven track record of delivering programmes within a global organisation which is metrics driven.
• Excellent stakeholder management skills including collaborating and presenting to senior stakeholders.
• Ability to deal with conflict and prioritise work.
• Global perspective and understanding of bp’s strategy.
• Ability to summarise & present information in a way that provides clarity and interest.
• Minimum of 5 years of Team management experience
• Strong leadership and teamwork skills, enjoys working in a lively, collaborative team, supporting colleagues, and proactively sharing skills and knowledge.
   

Skills:

• Stakeholder management
• Communication
• Analytical thinking
• Teamwork
• Resilience
• Organisational knowledge
• Customer-centric thinking
   

Technical:

• Experience of Qualtrics (or similar)
• MS Office 365 (Excel, PowerPoint, etc.)
• Mural or similar collaboration tools
   

Behavioural:

• Demonstrated experience in developing & executing Voice of the Employee or Customer programs, with specific strength in both quantitative and qualitative insights
   

Why join us?
 

At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others.

We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.
 

There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits.
 

Reinvent your career as you help our business meet the challenges of the future.
 

Apply now!

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.