Job Overview
Perform day-to-day delivery, administration, interpretation and compliance of learning programs according to established policies and procedures. Support the continuous improvement of their L&D functional area through development and implementation of Learning and Development programs in an assigned geography, business line and/or job function. With guidance, provide expertise, support and advice to employees and management teams either locally, regionally, globally or by function. Serve on cross functional teams, share best practices.
Essential Functions
• Prepare course materials for training sessions.
• Attend project reviews or other important context meetings, as required.
• Develop, update and/or conduct training programs for employees or through assigned vendors.
• Conduct course evaluations and make suggestions to training line management and /or other L&D functional area on continuous improvement.
• Develop effective team relationships with HR specialist functions/Centers of Excellence, e.g., HR Generalist, Compensation, Staffing, HR PSC, Finance PSC.
• Develop effective team relationships with other L&D functional areas
• May provide career and development consultation to employees.
• Work closely with training administrators to ensure LMS actions are regularly updated.
• Where L&D function dictates, develop recommendations and solutions for training issues that will resolve clientobjectives, and present to Manager for review.
• Identify and make recommendations for the learning program and process improvements.
• Develop and maintain a network of professional training contacts. Maintain and keep current on developments and trends in the training field. May gather information of local competitor practices
• Serve on cross-functional teams, as required.
Qualifications
• Bachelor's Degree Business Administration, Human Resources or other related field Req
• 3 years of appropriate contextual and/or training experience Req Or
• Equivalent combination of education, training and experience Req
• Knowledge of organizational development principles and methods
• Good verbal and written communication skills
• Good listening and diagnostic skills
• Good interpersonal, project management, organizational and leadership skills
• Strong presentation skills
• Good coaching and counseling skills
• Good problem solving and critical thinking skills
• Good computer skills, including Microsoft Office applications and HRIS applications
• Ability to establish and maintain effective working relationships with coworkers, managers and clients
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com