What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.
Position Summary:
The Global EAM Process Excellence role leads a Center of Excellence (COE) function that provides global EAM process excellence, training solutions and implementation, program management, EAM system user experience and performance, solutioning and reporting in support of Asset Lifecycle Management Global Business Process (ALM GBP) team. The Global EAM Process Excellence leader drives strategic and global solutions and dashboard reporting of key performance metrics to the GO organization for all EAM ALM GBP processes, priorities, and performance. Key measures of success include but are not limited to; delivering to service levels (primarily to the internal customers they support and enable), impact and effectiveness of global operational solutions for manufacturing and facilities, EAM projects, enhancements and documentation, future ERP implementation support for EAM user experience, and overall performance in the support of Illumina’s functional businesses.
Responsibilities:
- Support the Global EAM roadmap and future strategy related to process and user experience. This roadmap and strategy should facilitate and enable functional teams to benefit from enterprise level insight and strategy while also allowing for necessary operational solutions and regionalization to execute at specific sites.
- Support of the global/central governance and administration of the Enterprise Asset Management (EAM) tool through deep process analysis and gap identification. Striving to optimize both the global and local value of this system and its use by functional teams in the management of their assets.
- Global/central management and implementation of SAP EAM program and documentation. This includes support in setting global process, driving project requirements based on process performance and measures, assisting in governance, KPI’s, and related standards and procedures.
- Responsible for ensuring strict adherence to Illumina guidelines for document management strategies and document control.
- Collaborates with Quality, Life Cycle Management, Manufacturing Operations, Global Facilities, and other functions as needed.
- Partnership across GO to drive connected programs and processes.
- Be a leader/teacher of process excellence and support to the GO team.
- Ensure that all company procedures and policies are complied with and carried out accordingly.
- In depth knowledge in Biotech’s practice and standards especially related to MDSAP regulations, ISO 13485:2016 and 21 CFR Part 11 and Part 820 and how these standards apply to facilities and/or utility systems.
- May need to travel to support programs and perform other duties as assigned.
All listed requirements and experience are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.
Requirements and Experience:
- Deep understanding and experience using and managing SAP EAM. Ability to understand EAM Architecture and best in class use.
- Deep process excellence background. Six Sigma certification and Lean certification preferred.
- Experience developing training curriculum and understanding learning success criteria.
- Ability to grasp user experience and expectations through inquiry tools and processes.
- High level of business acumen and experience in highly diverse corporate environment.
- Experience developing and driving technology roadmaps and strategies through process analysis.
- Partner and collaborate with global peers.
- Experience building and sustaining high performing matrixed teams.
- Collaborative and able to influence, integrate and bring together individuals under common goals and accountabilities.
- Possess technical, business and financial acumen. Excellent verbal and written communication skills with requisite interpersonal skills to partner, collaborate and build relationships with business partners, suppliers, and regional teams and develop presentations at all levels.
- Comfortable with dealing with ambiguity and continuing change in a fast paced and growing hi-tech company
- Strategic thinker; anticipates and develops business opportunities and priorities for future action while also executing on concrete business objectives
- Customer focused, very responsive, and action oriented to meet business needs while maintaining a positive, professional outlook.
- Ability to travel up to 20% of the time; both domestic and international.
- Proficient in use of Microsoft Office (Project, Word, Excel, Outlook, Access).
- Ability to deal effectively with pressure, multiple tasks, deadlines, and rapidly changing priorities.
- Aptitude to multi-task and lead projects / negotiations.
- Ability to negotiate the best deal for ILMN and influence upward.
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Preferred Educational Background:
- BS Degree in Technology, Business, IT, or related discipline (4+years) or
- 10+ years of experience in (combined) SAP EAM management and operations, administration, process improvement, preferably in a biotechnology, life sciences or pharmaceutical related industry
- An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experiences lists above.
- Experience and certifications in Lean Manufacturing, Six-Sigma or other continuous improvement methodologies
- Previous experience with QMS, CMMS, IWMS, EAM or enterprise work order management systems preferred. Also, must be computer proficient using Microsoft Office, SAP and other enterprise applications.
- Willingness to work in shift to support US business (No night shift required).
Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.
