Workplace Salesforce Product Team - Director - WM Platforms Profile Description Were seeking someone to join our team as Director Workplace Salesforce Product Team in responsible for a comprehensive B2B, B2C and B2B2C offering designed to help companies and their employees meet their financial goals, through trusted and modern workplace financial digital solutions, including Equity Edge Online by Morgan Stanley, ETrade.com, Shareworks by Morgan Stanley, and more. The product team spans across the U.S, including NY, GA, UT, CA, and CO, and Internationally, including Canada and Hungary Wealth Management In the Wealth Management division, we help people, businesses and institutions build, preserve, and manage wealth so they can pursue their financial goals. 0 Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. At Morgan Stanley India, we support the Firms global businesses, with critical presence across Institutional Securities, Wealth Management, and Investment management, as well as in the Firms infrastructure functions of Technology, Operations, Finance, Risk Management, Legal and Corporate & Enterprise Services. Morgan Stanley has been rooted in India since 1993, with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work, theres ample opportunity to move across the businesses for those who show passion and grit in their work. Interested in joining a team thats eager to create, innovate and make an impact on the world? Read on What youll do in the role: Lead the review and analysis of business processes to support ongoing enhancement in Salesforce CRM. Work with stakeholders to identify and document operational pain points and project scope. Work with the development squad and internal subject matter experts to support business process evolution. Be a resident Salesforce expert advising senior business line stakeholders. Provide training to stakeholders across business lines on best practices and recommended processes in Salesforce. Help develop and support our short-term and long-term product strategy to ensure we achieve our stated business outcomes, strategic and integration priorities. Develop ongoing communications that share the progress and quantify the impact of team led initiatives and status, to ensure awareness, transparency, and collaboration. Has the ability to tell a compelling story using product metrics/data, and visualization platforms such as Tableau to facilitate productive interactions with business partners and stakeholders and influence data-driven decision making. Establishes collaborative partnerships with the Morgan Stanley at Work business team to better understand their needs and align on future requirements, ranging from standardization of processes, leveraging market practices to the optimization of workflows, and sharing of best practices. Builds strong working relationships with cross-functional teams to identify, execute, implement, and track process improvement opportunities.