Travel & Meetings Management - Director - Human Capital Mgmt & Corp Svcs Profile Description Were seeking someone to join our team as an APAC Travel Support Director to manages all day to day operational, vendor management and service related issues within APAC, including Travel Agency, Air and Hotel programs, Passport & Visa Services, Travel Automation, Travel Technology, Reporting and VIP Handling (inbound /outbound) as well as support the various initiatives / implementations being worked on by the Travel Team. Support may at time also be required for Ground Transportation, Accommodation and the Corporate Card Program Corporate & Enterprise Services In the Corporate & Enterprise Services division, we provide solutions that enable Morgan Stanleys workforce, across our global workplace locations, to effectively and efficiently work in the service of our clients JA JOB FAMILY DESCRIPTIONS This is a Director position within Travel and Meetings Management, which specializes in the Firm's travel and meetings management activities. We may work with outside travel-related companies and agents, such as airlines, hotels, travel agents, and car rental agencies. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. At Morgan Stanley India, we support the Firms global businesses, with critical presence across Institutional Securities, Wealth Management, and Investment management, as well as in the Firms infrastructure functions of Technology, Operations, Finance, Risk Management, Legal and Corporate & Enterprise Services. Morgan Stanley has been rooted in India since 1993, with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work, theres ample opportunity to move across the businesses for those who show passion and grit in their work. Interested in joining a team thats eager to create, innovate and make an impact on the world? Read on What youll do in the role: Ensure acceptable service delivery of key vendors including Agency Drive operation efficiencies, understand key markets, challenge existing operational processes and procedures and identify opportunities for improvement Manage all day to day operational, vendor management and service related issues Provide strategic leadership and prioritize initiatives focused on value delivery, efficiency / cost savings, governance and control. Develop relationships with in-house governance functions including Law & Compliance and Finance administration and Operations to ensure policy is followed. Along with the Regional Travel Manager, represent APAC in all global, regional and local initiatives, RFP's & negotiations and manage communications in line with the guidelines of CS management. Contribute to Corporate Services business continuity planning and risk management on aspects related to travel Participate in supporting the Asia Hotel Program: customer service needs, interacting with Hotel suppliers and providing support during RFP and negotiations Manage the implementation, new report development, and data quality of integrated travel reporting tool (TravelOptix); support end-user training and roll-out across TMM team and internal clients (Division COO teams, Expense Management) Promote Corporate Services, generate effective communications, good relations and a positive image with suppliers and co-workers promoting courtesy, diversity and fairness Maintain up to date commercial and contractual knowledge of the marketplace and methods adopted by peer groups / other industries to ensure that best practices are continually developed