BASIC INFORMATION Position Name Directors Operations – CFS Job Band 5 ROLES & RESPONSIBILITIES Job Purpose/Objective
To oversee CFS operations by ensuring all objectives are met while keeping costs within budget
To ensure optimal utilization of terminal’s potential, thereby increasing revenue and profitability
Key responsibilities
Market terminal’s facilities through direct customer interactions, trade shows, exhibitions. Liaise with external bodies to facilitate terminal’s processes. Issue trade notices, advertisements, organize press meets.
Draw up Terminal Service Agreements with shipping lines.
To meet agreed profit, revenue, ROCE and operational targets.
Realization of Organization KPIs, policies, and procedures.
Client development through networking.
Analyzing CFS performance vis a vis competing CFS
Negotiating and preparing contracts
Observe the provisions of the relevant Labour regulations
Build relationship with heads of external agencies to achieve desired results
Keeping tab on customer requirement and trade demand
Satisfy customer in general and trade at large.
To comply with all aspects of terminal’s Health, Safety, Environment and Supply chain security management systems
QUALIFICATIONS & COMPETENCIES Skills and Competencies
Prior experience of at least 15 years in a managerial position preferably in a CFS.
Commercial bent of mind, Operations exposure.
Advance knowledge and knowhow of shipping and terminal operations.
Good interpersonal skills / etiquettes for effective and efficient communication.
Stakeholder
Internal: Other Departments Operations, Finance, CFS, People
