Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Our Engineering Directors are managers-of-managers that lead parts of our engineering organisation to deliver an industry-leading APIs to over 5 million end-users, available to our clients 24/7.
We follow the principle of having small autonomous teams that are owners of their future. These teams are led by Engineering Managers who are responsible for all engineers in a team, and who work closely with the Product Manager and Agile Delivery Manager of the team, in order to craft the best solutions for our customers.
We split the role into 3 basic areas:
Team/People:
Grows team members and builds a high-performing team
Spends time recruiting, and organising activities that increase retention
Creates an environment of psychological safety, enabling team members to thrive
Represents the team in the wider engineering and tech organisation
A key champion of our culture
Technical:
Drives the team to decide how to implement our product. Can break ties and has the last word on technical matters
Has a broad set of expertise and experience on various technical matters
Spends time driving technical discussions and decisions, and sometimes writing code
Actively guide architecture, tool choices and internal technical quality and best practices
Actively raises and drives Type 2 work to manage tech debt, scalability, performance and maintainability of our software
Ensures support and operations for services in production with aid of their team
Drives technical excellence
Process:
Continually tunes the team software process to deliver a sustainable and seamless flow of value
Managing productivity of the engineers in the team
Navigates and overcomes organisational processes and structures
Communicates, reports to, and aligns with stakeholders
Ensures team ceremonies run smoothly, regularly, and efficiently
We look for leaders who are there for the team, helping them unlock their potential and growing not just as a team but also as individuals.
What experience do I need?
Experience with leading a team of 15+ members made up of both full-time employees and contractors.
Technical leadership of development teams by participating in design and design reviews.
Partnership with product managers in developing a strategy and roadmap that align with business goals.
Partnership with remote teams to ensure alignment across product development.
Experience in hiring, retaining and growing a high-performing team of software engineers.
Experience in career development of direct reports.
Proven ability to communicate equally effectively with both technical and non-technical stakeholders.
Experience in building a culture of engineering excellence (quality, security, performance, scalability, availability, resilience etc.). Proven delivery of well-tested, scalable, fault-tolerant and performant solutions.
Expertise in working with modern Cloud-Native architectures and practices. Including high-availability, high-scalability, microservices, 12-factor apps, CI/CD, testing automation and observability.
Reduction of technical debt and cost of operations/support.
Experience in working with modern programming languages like Java, Ruby, Scala, or Python and with test automation.
Track record of delivery despite complex technical interdependencies with cross geographical teams.
Track record of working with Agile process and principles.
Extensive experience of working in a DevOps environment.
Experience of upholding incident management, change management and problem management processes.
What personal attributes do I need?
A self-starter who takes accountability for getting things done.
Passionate about growing others while growing yourself. An interest for continuous improvement and helping engineers to feel part of something bigger.
Pragmatism in decision making and ability to get buy-in for ideas and getting them done.
Exceptional structure and attention to detail.
Comfortable challenging the status quo and always curious about the way things work.
Great written and verbal communication skills.
Comfortable working in a scale-up or growth environment and as part of a wider team.
Domain knowledge in Fintech - e.g. payments, FX, transaction banking, or trading.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Basic Qualifications
10+ years of relevant work experience and a Bachelors degree, OR 13+ years of relevant work experience
Preferred Qualifications
12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
Bachelor’s Degree in Computer Science, Computer Engineering or related technical field required. Master’s Degree or other advanced degree preferred.
14+ years of relevant experience with 4-6 years’ experience leading teams, preferably within Fintech/Finance.
Expertise with the Java 8 platform or higher.
Experience in building modern Cloud-Native architectures and practices. Including high-availability, high-scalability, microservices, 12-factor apps, CI/CD, testing automation and observability. Specifically using HTTP, REST, Kafka.
Extensive experience of working in a DevOps environment.
Experience with Relational and NoSQL database technologies.
Proven experience delivering highly scalable and available production systems.
Strong analytical, problem solving and communication/articulation skills.
Strong business acumen, ability to grasp big picture and explain to team in simple terms.
Track record of hiring and managing world-class software engineers.
Proven ability to communicate equally effectively with both technical and non-technical stakeholders.
Experience with Agile methodologies and software development lifecycle principles.
Ability to manage multiple competing top priorities in a fast-paced environment.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.