IT Director Ecommerce Service Owner
As an IT Director Ecommerce Service Owner here at Honeywell, you will be accountable for overseeing and managing the ecommerce service. You will guide a team of IT professionals and work with key stakeholders to ensure the reliability, efficiency, and innovation of our ecommerce technology ecosystem. Your strategic vision and guidance will drive the digital transformation of our ecommerce services, enabling seamless and exceptional customer experiences.
In this role, you will have a significant impact on the success of our ecommerce solutions and the overall customer experience. You will be accountable for driving operational excellence, implementing best practices, and leveraging emerging technologies to enhance our ecommerce services.
KEY RESPONSIBILITIES
• Guide the development and execution of the ecommerce technology strategy and roadmap.
• Manage the delivery of ecommerce solutions, ensuring high availability, performance, and scalability.
• Work with cross-functional teams to define and implement ecommerce solutions and enhancements.
• Oversee vendor management and ensure effective partnerships with external service providers.
• Drive continuous improvement initiatives to optimize ecommerce operations and customer experiences.
• Stay up to date with industry trends and emerging technologies in ecommerce.
YOU MUST HAVE
• 8+ years of experience in delivering ecommerce solutions, managing service delivery, or related roles.
• Strong leadership and team management skills.
• Proficiency in ecommerce technology and platforms.
• Excellent communication, collaboration, and strategic thinking skills.
• Proven success in driving operational excellence and enhancing customer experiences.
WE VALUE
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience in ecommerce strategy development and execution.
• Knowledge of emerging ecommerce technologies and trends.
• Strong project and vendor management skills.
• Familiarity with agile methodologies and continuous improvement practices.